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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,214 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,214 reviews

March 05, 2025

Always great customer service! I have been buying cars with BMW since 2009. Faces change but it always feel like home. More

by Gkraus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Report | Print
Mar 09, 2025 -

BMW Of Columbia responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 03, 2025

Always get quick and courteous service here - even when i show up unannounced with a check engine light More

by brian.crotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Baker
Report | Print
Mar 09, 2025 -

BMW Of Columbia responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 02, 2025

Service department was business like but not friendly. Not treated as I normally get treated after coming there for years More

by lcfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance
Report | Print
Mar 06, 2025 -

BMW Of Columbia responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sam Reynolds General Manager BMW of Columbia (803) 714-5219 samreynolds@Group1Auto.com

February 27, 2025

Thank you Charles Baker for getting my repairs completed in a timely fashion. He walked me through all the steps of the repairs. More

by Sharon J Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Report | Print
Mar 02, 2025 -

BMW Of Columbia responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 27, 2025

Thank you Charles Baker… he got my repairs done in a timely manner. Awesome job More

by Sharon J Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Report | Print
Mar 02, 2025 -

BMW Of Columbia responded

Hi, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

February 25, 2025

Easy to deal with and eager to make a sale. Have purchased 2 cars there in last six months More

by Wdyer66321
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pavol, Brett
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Feb 28, 2025 -

BMW Of Columbia responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

I was taken care of by a great service provider Demetrias. He was really goid More

by wmclean3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrias
Report | Print
Feb 28, 2025 -

BMW Of Columbia responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 25, 2025

Professional, clean and courteous. Personnel are genuinely concerned about customer service. Charles Baker, my agent, ensured I was pleased with the service provided by BMW but also en More

by Arbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Report | Print
Feb 28, 2025 -

BMW Of Columbia responded

Arbo, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2025

Charles (Chuck) was the most pleasant service person I dealt with the Columbia BMW. He’s professional, thorough and kind. He went through every maintenance requirement. He made me feel at ease and ma More

by Cyndi Brunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck /Charles
Report | Print
Feb 28, 2025 -

BMW Of Columbia responded

Hello Cyndi, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2025

Great customer service experience with Tommieo Middleton. Mr. Middleton thoroughly explained the services that were needed for my vehicle and answered all of my questions. Mr. Middleton was patient, kind, an More

by Arabia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommieo Middleton
Report | Print
Feb 28, 2025 -

BMW Of Columbia responded

Hi Arabia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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