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BMW Of Columbia

Columbia, SC

Overview
Reviews
4.6
1,496 Reviews
Call Dealership (803) 404-5400
View Awards

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,496 reviews

October 12, 2025

I felt my car was in great hands with Charles. He addressed all points to the penny. More

by Ayoung003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles and Catherine
Report | Print
Oct 14, 2025 -

BMW Of Columbia responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2025

Everyone at the Dealership that we had contact with was professional, friendly and helpful. Wonderful experience. More

by jdzakian1
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Morgan Laney and Brianna Pressley
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Oct 14, 2025 -

BMW Of Columbia responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2025

Top Notch service! My service advisor, Mr. Charles Baker, provided outstanding customer service. As always, he made sure I understood the details of my service and ans More

by tashia.myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Report | Print
Oct 11, 2025 -

BMW Of Columbia responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2025

Our BMW i3 has died and won't start. We towed it to the BMW service center. The car was showing 16 error codes. The center did figure it out and solved all issues and problems. We are ha More

by victor feygelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Oct 11, 2025 -

BMW Of Columbia responded

Hi Victor, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2025

Saint was very helpful with anything I needed and I appreciate him for that, thanks More

by curtis1599
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saint Hadwin
Report | Print
Oct 09, 2025 -

BMW Of Columbia responded

Hi, we're happy you found Saint to be so supportive during your experience here at BMW of Columbia. If you have any further questions, please give us a call. We're always happy to help!

October 07, 2025

Saint with the service department always takes care of me. Their service wait times have definitely decreased lately as well. Very happy with them overall. More

by wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint
Report | Print
Oct 10, 2025 -

BMW Of Columbia responded

Hi Wade, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

October 07, 2025

Customer service is not good at BMW Columbia. It is definitely not worth the drive from Augusta. I was told I would be able to use the 10% discount when I booked my service. That was not honored. More

by pablo11906
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
So
Report | Print
Oct 11, 2025 -

BMW Of Columbia responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience.  Brett Bostic - General Sales Manager BMW of Columbia | dbostic@Group1Auto.com | 803-387-8121

October 06, 2025

Excellent service! Customer service was amazingly good and prompt. Would definitely recommend this location for all your services. More

by Lizzie1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Goeffrey
Report | Print
Oct 09, 2025 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2025

Very friendly Clean Courtesy Great carwash Many new and used BMW'S Coffee machine and snacks More

by hthompson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Oct 07, 2025 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2025

BMW Of Columbia has always catered to all the needs of my car. My service advisor was very attentive to specific instructions. I gave him for who I wanted working on the car and what I wanted done. More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Maxwell, Edwin and John (service manager and technician)
Report | Print
Oct 04, 2025 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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