BMW Of Columbia

CHANCE STREET, my service advisor, was excellent. He was patient, knowledgeable and very helpful. I will ask for him again when I bring my car in. He was patient, knowledgeable and very helpful. I will ask for him again when I bring my car in. More

Purchased a 2025 X7 for my parents and had the best experience with David. I was purchasing from a distance and David had the deal done within a few days and treated me right as a repeat BMW owner. He experience with David. I was purchasing from a distance and David had the deal done within a few days and treated me right as a repeat BMW owner. He went above and beyond to ensure my folks were oriented to all the bells and whistles before leaving the dealership. A+ experience from start to finish. More

The service Advisor was very professional and curtesy was given. He said he would keep me informed and he did. given. He said he would keep me informed and he did. More

John Busby was very helpful to me handling the appointment. He was able to make adjustments as I received communication from my husband on service to the BMW. appointment. He was able to make adjustments as I received communication from my husband on service to the BMW. More

Very Through and Efficient of finding my problem and responding and finding solutions very informative as well responding and finding solutions very informative as well More

I called nearly ten times and no one would answer so I could determine if my car was ready. No voicemail option and no one called me back when I was able to leave message 2/10 times. Complained to the man could determine if my car was ready. No voicemail option and no one called me back when I was able to leave message 2/10 times. Complained to the manager who didn’t seem to care. Told me I should have called direct extensions. More

They did a good job they found nothing wrong with my car but the only problem is I got told I will get a complimentary wash and vacuum but when I got there to pick up my car it’s wasn’t washed or vacuum ver but the only problem is I got told I will get a complimentary wash and vacuum but when I got there to pick up my car it’s wasn’t washed or vacuum very disappointed cause my car needed it bad. More

This was our first visit to service our BMW and my husband and I were very impressed. The representative who took care of us was very friendly and professional. husband and I were very impressed. The representative who took care of us was very friendly and professional. More

Agent kept you informed about your service or work recommended,and was nice to work with.. recommended,and was nice to work with.. More

Probably the best customer service experience I’ve ever had from a dealership! Tommy was informing and helpful at every level of our interactions. Very professional! had from a dealership! Tommy was informing and helpful at every level of our interactions. Very professional! More