BMW Of Columbia

Service Department is so helpful. Brantley Padgett was the associate I worked with most recently and he was awesome! Brantley Padgett was the associate I worked with most recently and he was awesome! More

Service adviser Brantley was excellent. However the length of time estimated for the service work was several hours longer than I had expected or anticipated. Other than the extra time However the length of time estimated for the service work was several hours longer than I had expected or anticipated. Other than the extra time spent there, the service department is very good. More

Was a great experience. Ed Doherty worked with us to find the right car for our needs, never pushing us, allowing us the space and time to reach our decision Ed Doherty worked with us to find the right car for our needs, never pushing us, allowing us the space and time to reach our decision More

I normally would give them 10/10 but today was one of those days. Came in for services ended up slipping and falling on their wet floors. They didn’t have up any wet floor signs and the porter didn’t war those days. Came in for services ended up slipping and falling on their wet floors. They didn’t have up any wet floor signs and the porter didn’t warn me as well of the slippery floor. As i preceded to get help with my vehicle, I noticed the porter putting out the wet floor signs. I asked the manager if he was aware of the incident he stated no and to his knowledge the wet floor signs have been up since they opened. I told him they weren’t and he didn’t seem too empathic with the issue at all. More

Attention to details, communicative, personalized services, customer forward, fair, seamless transactions, well organized team, efficient. services, customer forward, fair, seamless transactions, well organized team, efficient. More

The customer service was excellent. The entire team at Columbia BMW never fails to impress. The attention to detail and the exceptional service I receive each time keeps me coming back. The entire team at Columbia BMW never fails to impress. The attention to detail and the exceptional service I receive each time keeps me coming back. This is my second purchase here and they have earned my business. More

Matt was extremely helpful and put forth much effort to give me the best customer experience! BMW of Columbia is lucky to have him! give me the best customer experience! BMW of Columbia is lucky to have him! More

Service Representative Geoffrey was professional and effective. I enjoyed the experience. All work completed within a short period and car washed. effective. I enjoyed the experience. All work completed within a short period and car washed. More

Saint was wonderful! Very helpful, knowledgeable, patient with my questions. Best service ever had at BMW. Please keep him in customer service; he’s a leader. Very helpful, knowledgeable, patient with my questions. Best service ever had at BMW. Please keep him in customer service; he’s a leader. More

Matthew, the service representative was helpful and went out of his way to assist; however the service department needs review by corporate. out of his way to assist; however the service department needs review by corporate. More