BMW Of Columbia

Great customer service experience with Tommieo Middleton. Mr. Middleton thoroughly explained the services that were needed for my vehicle and answered all of my questions. Mr. Middleton was patient, kind, an Mr. Middleton thoroughly explained the services that were needed for my vehicle and answered all of my questions. Mr. Middleton was patient, kind, and very relatable! The service team completed my vehicle service before the expected timeframe as well. I highly recommend BMW of Columbia! More

Chance was very nice to work with and explained what the technicians did very well technicians did very well More

Excellent service. Tommeio was polite, knowledgable and efficient. I wood definitely have my BMW serviced here again. Tommeio was polite, knowledgable and efficient. I wood definitely have my BMW serviced here again. More

Repeatedly took my vehicle to this dealership and 4 times my vehicle has the same issue. Problem has not been resolved and I have had to pay each time for the same issue. This leaves me to think that they we my vehicle has the same issue. Problem has not been resolved and I have had to pay each time for the same issue. This leaves me to think that they were replacing parts that did not need to be replace if the same issue persist. When I made a complaint no resolution has been reached and my car is still not fixed. I text my service advisor with the issue and I received a reply of I'm sorry to hear that. I will travel to Rick Hendricks BMW dealership in Charlotte to see if they can resolve the issue. I will no longer take my vehicle or my fiancé vehicle to this dealership service department. More

Great people, greater service AAA+ all around. I will recommend this service again to everyone I will recommend this service again to everyone More

Great service at a reasonable price. Sebastian is an excellent service advisor who went out of his way to make the process a smooth one. Sebastian is an excellent service advisor who went out of his way to make the process a smooth one. More

Very nice and professional services. Nice clean facilities. BMW made the buying a car process smooth. Nice clean facilities. BMW made the buying a car process smooth. More

Easy to schedule service. Comfortable waiting area, good WiFi. Their system keep you informed as you wait. Comfortable waiting area, good WiFi. Their system keep you informed as you wait. More

Sebastian in the service department was GREAT! He kept me informed and went above and beyond. He kept me informed and went above and beyond. More

The staff was friendly staff enough when I showed up for my appointment. However, the was no follow up communication throughout the day. I called 3 times to check the status of my vehicle and never receiv my appointment. However, the was no follow up communication throughout the day. I called 3 times to check the status of my vehicle and never received a return call. Also they did not complete the work. More