BMW Of Columbia

Probably the best customer service experience I’ve ever had from a dealership! Tommy was informing and helpful at every level of our interactions. Very professional! had from a dealership! Tommy was informing and helpful at every level of our interactions. Very professional! More

Great service, well operated and everyone is professional and personable. High recommend sales and service. and personable. High recommend sales and service. More

The employees and Technicians are so friendly. The customer service is over satisfactory for me. I enjoy having my vehicle serviced at the BMW location on Killian Parkway in Columbia, SC. My recen The customer service is over satisfactory for me. I enjoy having my vehicle serviced at the BMW location on Killian Parkway in Columbia, SC. My recent visit for a recall repair was fast and not a long tiresome wait. More

Clean friendly and considerate! I would recommend them to anyone who wants a BMW. I have never had such a pleasant experience purchasing a car. Thank you I would recommend them to anyone who wants a BMW. I have never had such a pleasant experience purchasing a car. Thank you More

Service was good. Customer service is excellent Don’t have to wait long for service to be done Customer service is excellent Don’t have to wait long for service to be done More

I continue to get less than what I expect from BMW, not enough words provided enough words provided More

I was there for service and Tommieo. Was my service person and he worked with the warranty company trying to get my car serviced under the warranty. He also explained to me everything th Was my service person and he worked with the warranty company trying to get my car serviced under the warranty. He also explained to me everything that was going on with my vehicle. He had my car washed and clean and then I was on my way More

The service department for BMW of Columbia is absolutely outstanding. They never disappoint me when I come in to have my vehicle check out and or serviced. Katelyn, Chance are service advisors you want to h outstanding. They never disappoint me when I come in to have my vehicle check out and or serviced. Katelyn, Chance are service advisors you want to have as your go to. They are thorough and do amazing job keeping you updated on the status of your vehicle. Mark has been my service advisor for the last five years and he is shoulders above the rest. He is now the Assistant Mgr in service. He still manages to make sure my car is taken care of. Edwin is the newly promoted to Service Manager from Shop Manager and his level of attentiveness to what matters to the customer above and beyond expectations. You cannot go wrong having your vehicle serviced at BMW of Columbia. They are all rockstars! More

Had some initial issues with the car taking over 10 days to get delivered to me and some initial miscues with communication. The car was also delivered with a “replace battery” notification. Brett Bosti to get delivered to me and some initial miscues with communication. The car was also delivered with a “replace battery” notification. Brett Bostic reached out to me and addressed all of my issues and concerns. He was very pleasant to deal with and understood my frustrations with communication. He clarified the initial concern about an additional accessory and identified that it was only the title and plates that were due and not an actual accessory that wasn’t installed. He also scheduled an appointment at my nearest BMW service center and paid for the battery replacement. On top of that, he directed me to booking a session at a BMW Performance Center which will be a nice date weekend with my wife! Now I’m back to enjoying my 740xi!! More

Prompt service. Always keeps me informed of what's being done to my vehicle. Teo Always keeps me informed of what's being done to my vehicle. Teo More