Back

BMW Of Columbia

Columbia, SC

4.6
1,274 Reviews

5919 Two Notch Rd

Columbia, SC

29223

Directions

By Type

Showing 1,274 reviews

July 25, 2025

Friendly professional staff and great customer service ; quick turnaround with service appointments and nice lounge More

by ricknichols001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Street
Jul 27, 2025 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2025

Service Advisor kept me updated on my car status and the car was ready before promised More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
Jul 27, 2025 -

BMW Of Columbia responded

Hi Dwayne, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. We do hope we can be of assistance in the future. Take care!

July 25, 2025

We had a great experience with BMW of Columbia and our sales rep, Morgan Laney. She was extremely knowledgeable about our car of interest, X3 M50. We were able to negotiate a good deal between what they o More

by Pleased customer
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Laney
Jul 28, 2025 -

BMW Of Columbia responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 25, 2025

Pleased with the effort I received even though the service took longer than expected by the dealership More

by Wbird
Recommend Dealer
Yes
Employees Worked With
Saint Hadwin
Jul 30, 2025 -

BMW Of Columbia responded

Thank you for your positive review! We are thrilled to hear that you were pleased with the effort put into servicing your vehicle, even though it took longer than expected. Please know, we are committed to improving our wait times and feedback like this helps us improve. Your satisfaction is our top priority and we appreciate your business.

July 23, 2025

I considered buying another BMW but refuse due to this past experience for service. Do NOT recommend this dealership or BMW. More

by Jeanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jul 25, 2025 -

BMW Of Columbia responded

Thank you for reaching out regarding (edwinflores@Group1Auto.com). Can you please contact me so I can learn more about your experience?  I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided.  Edwin Flores, Service Manager BMW of Columbia | edwinflores@Group1Auto.com

July 20, 2025

The entire community at bmw were polite and greeted me in a timely manner. Top notch people More

by Kpagemorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Jul 21, 2025 -

BMW Of Columbia responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Columbia. If you have any further questions, please don't hesitate to reach out!

July 20, 2025

The BMW service team is fantastic and made my visit painless and quick. The service and inspection process is ultra thorough. More

by jmedlock94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 22, 2025 -

BMW Of Columbia responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Columbia. If you have any further questions, please give us a call. We're always happy to help!

July 18, 2025

The service provided was professional, awesome,outstanding done correct and highly appreciated!!. I'm glad I was worked in without having to wait days for an appointment. More

by Squeaksavage1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Baker, service advisor, mechanic who did the work is unknown
Jul 18, 2025 -

Squeaksavage1 responded

Charles is a great service advisor and always professional

Jul 19, 2025 -

BMW Of Columbia responded

Hi, thank you so much for your positive comments about BMW of Columbia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2025

Mark Dickson and Saint Hadwin once again provided world class service on my recent visit on 14 July 25. They ensured I had a loaner and also solved the issue with a new tire that was very subtly losing air More

by Mike M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dickson and Saint Hadwin
Jul 20, 2025 -

BMW Of Columbia responded

Hi Mike, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Columbia! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2025

Overall pleased with service. However, even though I approved one particular item to be worked on, I was not given the price of the part. Therefore, I was shocked at the amount. More

by kgrant0448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Nortey
Aug 01, 2025 -

BMW Of Columbia responded

Thank you for your feedback. We’re glad to hear you were overall pleased with the service. We apologize for the lack of clarity regarding the part pricing and understand how that could be frustrating. We strive for transparent and upfront pricing, and your experience has been shared with our team to help ensure better communication moving forward.