BMW Of Columbia

Customer service is not good at BMW Columbia. It is definitely not worth the drive from Augusta. I was told I would be able to use the 10% discount when I booked my service. That was not honored. It is definitely not worth the drive from Augusta. I was told I would be able to use the 10% discount when I booked my service. That was not honored. My wife and I went outside to shop for a new car and no one helped us. The employees outside never even spoke nor greeted us. Overall, I would not recommend this dealership, the staff isn’t professional or friendly. Spend your money elsewhere. More

Excellent service! Customer service was amazingly good and prompt. Would definitely recommend this location for all your services. Customer service was amazingly good and prompt. Would definitely recommend this location for all your services. More

Very friendly Clean Courtesy Great carwash Many new and used BMW'S Coffee machine and snacks new and used BMW'S Coffee machine and snacks More

BMW Of Columbia has always catered to all the needs of my car. My service advisor was very attentive to specific instructions. I gave him for who I wanted working on the car and what I wanted done. car. My service advisor was very attentive to specific instructions. I gave him for who I wanted working on the car and what I wanted done. More

Service Department is so helpful. Brantley Padgett was the associate I worked with most recently and he was awesome! Brantley Padgett was the associate I worked with most recently and he was awesome! More

I normally would give them 10/10 but today was one of those days. Came in for services ended up slipping and falling on their wet floors. They didn’t have up any wet floor signs and the porter didn’t war those days. Came in for services ended up slipping and falling on their wet floors. They didn’t have up any wet floor signs and the porter didn’t warn me as well of the slippery floor. As i preceded to get help with my vehicle, I noticed the porter putting out the wet floor signs. I asked the manager if he was aware of the incident he stated no and to his knowledge the wet floor signs have been up since they opened. I told him they weren’t and he didn’t seem too empathic with the issue at all. More

Attention to details, communicative, personalized services, customer forward, fair, seamless transactions, well organized team, efficient. services, customer forward, fair, seamless transactions, well organized team, efficient. More

Was a great experience. Ed Doherty worked with us to find the right car for our needs, never pushing us, allowing us the space and time to reach our decision Ed Doherty worked with us to find the right car for our needs, never pushing us, allowing us the space and time to reach our decision More

The customer service was excellent. The entire team at Columbia BMW never fails to impress. The attention to detail and the exceptional service I receive each time keeps me coming back. The entire team at Columbia BMW never fails to impress. The attention to detail and the exceptional service I receive each time keeps me coming back. This is my second purchase here and they have earned my business. More