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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.7
1,623 Reviews
Call Dealership (803) 404-5400
View Awards

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,623 reviews

October 20, 2026

Our service tech was great and very accommodating. Highly recommend BMW of Columbia. We were traveling on vacation and they got us in quickly and out quickly so we could be on the road. More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodyann
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Oct 21, 2026 -

BMW Of Columbia responded

Hi Kris! We're so happy we were able to help you out! Thanks again for the recommendation, and have an amazing day!

October 18, 2026

Excellent disposition and attention from service advisor, friendly and professional. Car was ready in reasonable time. More

by jrvn54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Oct 19, 2026 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2026

I went to the bmw dealership on killian road not two notch, so this rating is for the one I actually went to. More

by 14eblow
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodyann Tyrell
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Oct 19, 2026 -

BMW Of Columbia responded

Thank you for your feedback. We appreciate you clarifying that your visit was to our BMW dealership on Killian Road. If there is anything we can assist you with, please don't hesitate to reach out. BMW of Columbia (803) 404-5400

October 17, 2026

Courteous and accommodating, clear explanation of what's going on with the progress of the service being preformed. More

by ricbax315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint
Print
Oct 18, 2026 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 16, 2026

Troy Roberts and the Service Dept. at BMW in Columbia, SC are awesome! Great service and attention to the needs of my X1. Highly recommend their team for your BMW needs. More

by Susan Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Roberts, Service Department
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Oct 17, 2026 -

BMW Of Columbia responded

Hi Susan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2026

The service advisor has made sure my vehicle is properly serviced and the items that needed addressed was correct More

by ttyler1649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint and Mark
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October 14, 2026

Have had a relatively positive experience with this dealership over the past couple of years and if asked would recommend More

by rearle4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint
Print
Oct 16, 2026 -

BMW Of Columbia responded

Hi, thank you for your kind words! We're thrilled to hear about your positive experiences with our dealership over the past couple of years. Your recommendation means a lot to us and reflects our commitment to professionalism and teamwork. We look forward to continuing to serve you with integrity and transparency in the future!

October 13, 2026

They adhered to their original quote and kept us up to date and we’re happy with their performance. More

by doug911sc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Bostic, Henry Shugars
Print
Oct 14, 2026 -

BMW Of Columbia responded

Hi, we really appreciate your feedback! Thank you, and have a fantastic day!

October 13, 2026

Got it in quick. Diagnoses relatively quick. Repairs were done on time at price agreed upon. Great communication on when car would be ready for pickup. More

by rogerhuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Roberts and Rebecca
Print
Oct 14, 2026 -

BMW Of Columbia responded

Hi Rogerhuse, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 12, 2026

8th BMW i have owned bought here last year. I received 12 month service call setup call from dealer and agreed upon this appointment. My service only consisted of oil change and basic checklist More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Shugars
Print
Oct 16, 2026 -

BMW Of Columbia responded

Robert, thank you for your feedback and for choosing BMW of Columbia. We’re sorry your recent service visit did not meet expectations, particularly with the time it took to complete your service and the missed Genius discussion you requested. We understand how frustrating that can be and appreciate you bringing it to our attention.   While I have not been able to locate your name in our system based on the information provided in the review, I would appreciate the opportunity to speak with you directly and better understand your visit. Please reach out to me at your convenience so we can discuss your experience further. Your feedback is important to us, and we would welcome the opportunity to regain your confidence in our team.     Regards,   Edwin Flores Service Manager - BMW of Columbia  (803) 691-8633 edwinflores@Group1Auto.com

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