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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,202 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,202 reviews

December 19, 2024

Communication was terrible. Took my vehicle in on a Wednesday. They had to keep it. I was unable to get a loaner because none were available . The service agent was always unava More

by leshaund2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Demetrius Pearson, Service Department
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Dec 21, 2024 -

BMW Of Columbia responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the poor communication on our end. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sam Reynolds General Manager samreynolds@Group1Auto.com

December 19, 2024

Sales Rep David is so nice very good service. No matter what how many time you call or text him he happy to answer you all questions. I highly recommend to buy car from BMW of coulmbia. Excellen More

by Nealpatel985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Brett Bostic
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Dec 23, 2024 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 17, 2024

John Busby was amazing! He was very knowledgeable, fast and sufficient. Im so relieved that I have a place to fix my vehicle and maintain it. Thank you so much! More

by alachuagirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Busby
Report | Print
Dec 20, 2024 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2024

Everyone was pleasant and courteous. Great place to service your BMW. I enjoyed the professional service. More

by Storminn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Dec 20, 2024 -

BMW Of Columbia responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2024

JD was professional and knowledgeable in all aspects of my i3 and a good overall experience More

by catabas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD, Service Department
Report | Print
Dec 20, 2024 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be supportive during your experience here at BMW of Columbia. Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2024

Demetris was great! Thank you for quick service and communication with my visit to the dealership. More

by 2023 330E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Dec 16, 2024 -

BMW Of Columbia responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

Great and timely service on the recent visit. Service representative was professional and knowledgeable. Great More

by Riversrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Dec 13, 2024 -

BMW Of Columbia responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

December 12, 2024

My service advisor went over and beyond on this service visit and I thank him for taking care of my tire light More

by tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Dec 13, 2024 -

BMW Of Columbia responded

Hi Tanya, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2024

Great service. I was in and out quickly. I had quick service. Promptly paged when done More

by weismande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Bostic
Report | Print
Dec 13, 2024 -

BMW Of Columbia responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

Professional, courteous, clean are three words that come to mind. They were able to squeeze me in for service even though I was late for my appointment. More

by rstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Dec 13, 2024 -

BMW Of Columbia responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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