BMW Of Columbia

Great customer service and tries to satisfy all customers. Transportation was arranged for me by Demetrius Pearson to come and get my car. Awesome!!! customers. Transportation was arranged for me by Demetrius Pearson to come and get my car. Awesome!!! More

Great service. My service representative, Brantley, was professional and considerate of my needs as my car was being serviced. I highly recommend this dealership. My service representative, Brantley, was professional and considerate of my needs as my car was being serviced. I highly recommend this dealership. More

Noticed tire lost air. Picked up a screw in tire. Called service at 9:45am. By 11:45am, leaving dealership with new tire on BMWX5 Picked up a screw in tire. Called service at 9:45am. By 11:45am, leaving dealership with new tire on BMWX5 More

Upon entering the garage doors at 7:45 am, I was warmly greeted by the attendant. The staff members were well-groomed and pleasant to interact with. It appears that everyone enjoys working collaboratively greeted by the attendant. The staff members were well-groomed and pleasant to interact with. It appears that everyone enjoys working collaboratively with their team members. All team members maintained a jovial demeanor and demonstrated excellent customer engagement. More

My service consultant Jody provided great communication throughout the process, from the key handover at intake to the return at the end of service. She also provided insight regarding the new car warran throughout the process, from the key handover at intake to the return at the end of service. She also provided insight regarding the new car warranty. The service tech sent over a video clip explaining the condition of my tires & there recommendation. Knowledgeable & courteous. Thanks! More

Excellent service from beginning to end. Saint is a customer service professional.. can not speak highly enough of his professionalism and concern for customer and good service. Saint is a customer service professional.. can not speak highly enough of his professionalism and concern for customer and good service. More

Vehicle was serviced (recall and brake fluid change) in a reasonable amount of time - much faster than usual. Vehicle was inspected and I was made aware of tire wear and glad to know to keep an eye on rear reasonable amount of time - much faster than usual. Vehicle was inspected and I was made aware of tire wear and glad to know to keep an eye on rear tires. Impressed with efficiency. More

Friendly folks, attentive but not pushy. Provided great recommendations and were respectful of my time. Provided great recommendations and were respectful of my time. More

The Dealership was Fast,Clean,the staff was courteous and Charles Baker(My Consultant) is THE BEST. Charles Baker(My Consultant) is THE BEST. More

My past service experience was less than desired but today I was very pleased with the service and I hope that continues. today I was very pleased with the service and I hope that continues. More