Back

BMW Of Columbia

Columbia, SC

4.6
1,565 Reviews

5919 Two Notch Rd

Columbia, SC

29223

Directions

By Type

Showing 1,565 reviews

July 24, 2026

Geoffrey Benedetto my service advisor was a pleasure to work with. He was very helpful in answering all of my questions and his follow up communication skills were outstanding! More

by Pwtrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Benedetto
Jul 26, 2026 -

BMW Of Columbia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Geoffrey here at BMW of Columbia! Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2026

Demetrius was pivotal with excellent service in advising me of what my car needed and keeping me updated at every step. Catherine got me in the right loaner vehicle while my car was being serviced. She More

by sdlandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius & Katherine
Jul 26, 2026 -

BMW Of Columbia responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2026

The associates were extremely punctual and courteous, the team was knowledgeable and the dealership was spotless. More

by washin25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodyann
Jul 24, 2026 -

BMW Of Columbia responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Please don't hesitate to reach out if there's anything additional we can do for you.

July 21, 2026

Had the oil changed today. They were efficient and had the car finished in a reasonable time even though I didn’t have an appointment. My service adviser wasn’t as personable More

by aspect.darters2n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 23, 2026 -

BMW Of Columbia responded

Thank you for your feedback. We’re glad to hear your oil change was completed efficiently, even without an appointment. We also appreciate your comments regarding your advisor interaction, as we understand how important friendly, personalized service is. Your feedback will be shared with our team, and we look forward to providing an even better experience on your next visit.

July 16, 2026

Service was smoother than ever before. My rep was SUPER!, POLITE AND ACCOMMODATING. My on problem is that they performed brake service and now my brake fluid light is on. But im sure they More

by melkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantley
Jul 21, 2026 -

BMW Of Columbia responded

Thank you for your feedback. We’re glad to hear your recent service experience was smoother than ever and that your advisor provided such polite and accommodating service. We also appreciate you bringing the brake fluid warning light to our attention and understand your concerns regarding repair costs. If the warning light is still on, please reach out to us so we can review it further. We appreciate the opportunity to assist you again.

July 11, 2026

I got a flat rear tire on my m2 that needed replacing during a roadtrip and fortunately I was able to get my car to bmw of columbia and they were extremely helpful. They sourced a new tire from a differe More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Roberts
Jul 13, 2026 -

BMW Of Columbia responded

Hi Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 09, 2026

Jeffery was a very informative service worker during my car repair. He was kind and patient in assisting with my vehicle More

by morgan7140580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Jul 10, 2026 -

BMW Of Columbia responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2026

The dealership was clean and bright! The customer service was outstanding and very friendly and helpful! More

by phbess08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maxwell
Jul 06, 2026 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 04, 2026

This is the fifth vehicle I have leased from BMW Columbia and they still understand what excellent customer service means even in today’s terms. Everyone just seems to operate seamlessly in the varied areas More

by chuckroberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElveen and Bryce Aarney, Brett Bostic
Jul 05, 2026 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2026

Saint was my service provider and he was very helpful and friendly. I will ask for him next time. More

by kwshaw41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint very cordial.
Jul 05, 2026 -

BMW Of Columbia responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!