Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,254 Reviews
Call Dealership (803) 404-5400
View Awards

5919 Two Notch Rd

Columbia, SC

29223

Directions

By Type

Showing 1,254 reviews

September 16, 2024

Tony was outstanding! !! He got me in and out quickly. The service department is ALWAYS so friendly and professional! More

by ashleighrabon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Service Department
Report | Print
Sep 20, 2024 -

BMW Of Columbia responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 15, 2024

I had a great experience. Got my first oil change and loaner. Everything was great More

by lloftis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Michael Brooks
Report | Print
Sep 16, 2024 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

September 13, 2024

Beautiful, sparkling clean dealership with very knowledgeable, hardworking, and nice people to help with your car’s needs. They go above and beyond in their service. My visit was for an oil change. More

by Qslinda
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Sep 14, 2024 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

September 13, 2024

Excellent service and a clear understanding of what is happening with it. The customer is treated very well and the place is always clean and tidy More

by ttyler1649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Service Department
Report | Print
Sep 15, 2024 -

BMW Of Columbia responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Columbia!

September 11, 2024

I had a good experience with the service department. They got me in and out in a timely manner for my oil change. Chuck my service manager was great. More

by Mkcii
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Sep 13, 2024 -

BMW Of Columbia responded

Hi, thanks for your praise and kind comments about Chuck and team. Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2024

Very thorough, very professional, and the customer service and technician were outstanding. I would highly recommend BMW of Columbia to all BMW owners. More

by shaunanthonysilas9378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Norris , Service Department
Report | Print
Sep 13, 2024 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2024

This dealership goes above and beyond for customers. I drive 100 miles just for them to do my maintenance. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Sep 09, 2024 -

BMW Of Columbia responded

Hi Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 05, 2024

My last visit from 8/25-8/28 suck. Not good, Service was very poor, non communication, would not return any calls on the status of my car that just needed a battery. 3 days to do tha More

by Jamison61
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy and the supervisor , Service Department
Report | Print
Sep 08, 2024 -

BMW Of Columbia responded

Jamison61, Thank you for your feedback about your extended wait time for service, this should not have happened, and I apologize for any inconvenience you faced due to the poor communication you received. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Sam Reynolds General Manager samreynolds@Group1Auto.com

September 05, 2024

None of my questions went unanswered. Mr. Tommy kept me updated with what was going on with my vehicle step by step as it was happening. Great service! More

by Cedricfortune1775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommieo Middleton , Service Department
Report | Print
Sep 07, 2024 -

BMW Of Columbia responded

Hi, we're happy you found our staff Tommy to be so supportive during your experience here at BMW of Columbia. Feel free to reach out to us if you need anything. Have a wonderful day.

September 04, 2024

Mark, the Service Manager has always taken excellent care of my needs. The service I received was very thorough and helpful. More

by wendellestep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dixon
Report | Print
Sep 07, 2024 -

BMW Of Columbia responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...
35
36
37
...
126