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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,228 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,228 reviews

May 13, 2024

Service was thorough and kept me informed throughout the process They Cleaned and vacuumed it More

by rdelphia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, Service Department
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May 15, 2024 -

BMW Of Columbia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 12, 2024

Had an awesome experience in the purchase of my 2021 BMW x5s Thanks Dave for all your help and expertise. More

by debrob56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Mc Mcavene
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May 16, 2024 -

BMW Of Columbia responded

Congratulations on your new 2021 BMW x5s! We're thrilled that Dave provided you with an awesome sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 11, 2024

Chuck always provides the best customer service. He always keeps me informed and makes sure I’m taking care of. He’s very knowledgeable and professional!!! Thanks for all your help! More

by kiyana_83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, Service Department
Report | Print
May 16, 2024 -

BMW Of Columbia responded

We're delighted to learn about your positive experience and the great assistance provided by Chuck! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 10, 2024

My advisor was great and made sure he communicated with me of what was going on with my vehicle. My advisor was very professional and great customer service More

by Toshag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
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May 15, 2024 -

BMW Of Columbia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 08, 2024

This was my first time using this Dealership. I was pleased with the services provided. More

by Thingswedo37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Austin, Service Department
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May 10, 2024 -

BMW Of Columbia responded

It's great to hear that your first experience with our dealership's services was positive! Thank you for choosing us!

May 08, 2024

Took my car for a free recall service, was able to get it scheduled the same day and got free Uber rides to and from the dealership. Car got back to me in perfect shape and got a free wash too. More

by brandon dostie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 11, 2024 -

BMW Of Columbia responded

It's great to hear that you had such a positive experience with the free recall service! Getting it scheduled the same day and receiving free Uber rides to and from the dealership made the process very convenient. Plus, getting the car back in perfect shape with a free wash is a nice bonus. Thank you for choosing us!

May 07, 2024

Prompt service department. Easily made an appointment online. We service both are cars here. Accurate quote provided upfront. Status conveniently provide via text. More

by ccunninghamehs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 09, 2024 -

BMW Of Columbia responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 06, 2024

Very professional, knowledgeable, and caring staff who made sure your questions and concerns were addressed More

by Vpatrick40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
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May 08, 2024 -

BMW Of Columbia responded

We're delighted to learn that your experience was professional! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 04, 2024

Excellent service. Very informative and great communication with me throughout the whole process. Will return More

by ancel.rembert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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May 08, 2024 -

BMW Of Columbia responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 04, 2024

Katelyn was a fantastic representative of the commitment that Columbia BMW has to customer service. We were from out of state and had an urgent repair. Katelyn guided us through our repair process, provided More

by kc5165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn, Service Department
Report | Print
May 08, 2024 -

BMW Of Columbia responded

It's wonderful to hear about Katelyn's exceptional customer service at BMW of Columbia, especially during an urgent repair situation. Her guidance, communication, and commitment to ensuring your car was ready as promised showcase our dealership's dedication to customer satisfaction.

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