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BMW Of Columbia

Columbia, SC

4.6
1,228 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,228 reviews

May 03, 2024

Their Service Coordinator, Mark Dixon is spectacular each and every time! So appreciative of his expertise and time with my service needs. I can and do always count on him; never disappoints! Thank y More

by Mgardine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dixson
May 07, 2024 -

BMW Of Columbia responded

We're delighted to learn about your positive experience and the spectacular assistance provided by Mark! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 02, 2024

What an easy order/purchase. Clear, timely communications and updates. Delivery was exceptional, already planning for my next order. More

by hp.connelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Petersen - Excellent 5*, Jeremy Easterling
May 07, 2024 -

BMW Of Columbia responded

Congratulations on your new vehicle! We're thrilled to have delivered an easy sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 02, 2024

Lionel at the service counter was a pleasure to work with and took care of my issues in a timely manner. The costs were reasonable and in line with other shops in the area. More

by Beamer Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Hernand
May 05, 2024 -

BMW Of Columbia responded

It's great to hear about your positive experience with Lionel at the service counter! We're glad that he took care of your issues in a timely manner and that you found the costs reasonable. We're here to help and ensure your satisfaction!

May 01, 2024

Great service, exceeded all expectations. Lionel was awesome, will definitely come back again. On budget too!! More

by coens b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
May 03, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

Scheduling was easy, Tony and other team members were very professional and knowledgeable. Very tasty coffee)) More

by Olena.gordillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 03, 2024 -

BMW Of Columbia responded

You had a smooth experience scheduling your appointment and interacting with Tony and the team. It's always nice when the staff is professional and knowledgeable. And who can resist tasty coffee?

April 30, 2024

People are friendly and helpful but long time for an oil change 2hrs. There was barely any bmw merchandise looked like they were going out of business with a shirt here and there and the rest of the shelfs More

by eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zek the salesman was helpful
May 07, 2024 -

BMW Of Columbia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 29, 2024

BMW of Columbia gives excellent service. They are very accommodating and courteous. There has never been a time that I did not received great service. My only complaint is the costs involv More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker, Service Department
May 07, 2024 -

BMW Of Columbia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 27, 2024

I was so impressed with the quality and care given and the professionalism.My only negative was I didn’t realize there was only one key and when I called to inquire I was told I would have to purchase a s More

by Strngdove47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeke
May 07, 2024 -

BMW Of Columbia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 27, 2024

A great group to work with! Everyone was friendly and helpful making the process enjoyable. More

by Tara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Jason
Apr 30, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

I had a great experience getting my car service. Tony Cutrona is the best service advisor you have on staff I appreciate his honesty and professionalism More

by Marcus Haynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cutrona
Apr 30, 2024 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Tony provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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