BMW Of Columbia

Ed did a great job showing the car,getting a quote and closing the deal. closing the deal. More

Service was done much quickly than expected. Demetris and his team were extremely considerate of my health related time sensitive needs and while I was fully prepared to pick up my vehicle on a Demetris and his team were extremely considerate of my health related time sensitive needs and while I was fully prepared to pick up my vehicle on a Friday, it was ready Wednesday late afternoon. I was very surprised and appreciative. More

The service staff are always helpful and responsive. Aundrea did an excellent job managing my visit! Aundrea did an excellent job managing my visit! More

Service department is lacking in good customer service. Took too long to change oil and fix a recall matter in my car. Needs to be more communication throughout the day with updates Took too long to change oil and fix a recall matter in my car. Needs to be more communication throughout the day with updates More

Mike Liberatore is the best! He worked with me diligently and got me into a 2022 540i He worked with me diligently and got me into a 2022 540i More

Great dealership ! Very professional environment and the team moves pretty quickly! Matt is amazing and help me at a short notice Very professional environment and the team moves pretty quickly! Matt is amazing and help me at a short notice More

Had a great experience with Austin in the service department. He made a stressful event as easy as possible with good communication. department. He made a stressful event as easy as possible with good communication. More

After spending almost $1,000. 00, the least BMW could have done was wash my car! I also had to wait 3 hours. When my husband and I were getting into my car my husband saw the car h 00, the least BMW could have done was wash my car! I also had to wait 3 hours. When my husband and I were getting into my car my husband saw the car had not been washed and pointed it out to the service advisor. The advisor said it had been washed, but there was still dust and dirt all over my car and the front windshield was as dirty as when we took it in. Not true. He offered to have it washed again, but after already waiting 3 hours we were ready to go! I have had my car washed at BMW of Columbia several times and it was always very clean when they brought it out. I was not happy with BMW this time. Since my car is no longer under warranty I think next time I will take my BMW elsewhere to be serviced. Not happy. More

Coupon was not honored I spoke with the advisor prior to service and I ask about the Saturday special. Advisor told me that he would be able to bet any coupon out there since I was just in the shop a mont service and I ask about the Saturday special. Advisor told me that he would be able to bet any coupon out there since I was just in the shop a month prior because of the some issue. The coupon has a % off any service but he stated that it did not include my service.. I spent 8,240 the first time and when I went back again for the same issue I spent another 3,525 this was after he took a hundred dollars off. If I have any further issues about the same problem I will be getting someone else involved. More

We were really happy with our salesman Jimmy! He really sweet and patient with helping my daughter pick out a car for her. She really loves her BMW x5. Thank you He really sweet and patient with helping my daughter pick out a car for her. She really loves her BMW x5. Thank you More