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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,172 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,172 reviews

November 19, 2023

My service advisor. Matt was very thorough in keeping me apprised of what my car needed. Over and above my scheduled service, additional items were found that needed to More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Service Department
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Nov 21, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Matt provided thorough assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Matthew was very kind and helpful during my visit. He was able to quickly get me an Uber to and from my home. More

by rtlucas99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew johnson, Service Department, Daren Ball, Michael Brooks, Greg Yancey, Russell Holt
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Nov 21, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Matthew provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Mark was the attentive. He listen to what I wanted done and did exactly that. Very professional – recommend highly. More

by Ron Culpepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 16, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Mark provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 16, 2023 -

Ron Culpepper responded

Mark is the best!! Very professional and responsive. Nice to do business with him

November 15, 2023

Like this dealership a lot. Very friendly staff and they Always get you in and out fast. More

by danielsunus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnso
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Nov 16, 2023 -

BMW Of Columbia responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Anthony my service manager was helpful, friendly and informative. Service was quick and easy. 10 out of 10 More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 16, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Anthony provided helpful, friendly, and informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Mr. David Mcelveen was kind courteous and he knew about the product. He took his time with us and gave us the best service. Thank you. More

by poolem01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mcelveen
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Nov 16, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that David provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

Columbia BMW was simply outstanding in diagnosing and resolving my issues despite the car being 30 years old. They carefully took care of it and Matt, my service advisor, was fantastic to work with. I am More

by agg62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service. He was 5+ stars. , Service Department
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Nov 15, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Matt provided fantastic assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

Cue was incredible. Courteous and knowledgable, helpful during checkout as I had a meeting to get to an hour away. More

by Hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cue was the gentleman who assisted me today.
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Nov 15, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Cue provided courteous and knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 15, 2023 -

Hope responded

Great customer service at BMW of Columbia!

November 11, 2023

Their customer service is incredible! ! I love this dealership! Can’t say enough great things about them, plus you can’t beat German engineering. I’ve been for routine service many times s More

by sc_2390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark (can’t remember last name) from Scotland, Service Department
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Nov 14, 2023 -

BMW Of Columbia responded

We are delighted to hear that you've had an incredible experience with the customer service at BMW of Columbia. It's great that you appreciate the quality of German engineering and have had positive experiences with routine service. The mention of Scottie and Mark's helpfulness during your oil change is wonderful. Thank you for taking the time to share your positive feedback.

November 10, 2023

Friendly and excellent service. We were updated on the progress of our car daily.. Thank you BMW. More

by Leroye2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 12, 2023 -

BMW Of Columbia responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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