BMW Of Columbia

Columbia BMW was simply outstanding in diagnosing and resolving my issues despite the car being 30 years old. They carefully took care of it and Matt, my service advisor, was fantastic to work with. I am resolving my issues despite the car being 30 years old. They carefully took care of it and Matt, my service advisor, was fantastic to work with. I am so happy I brought my car to Columbia BMW!!!! More

Cue was incredible. Courteous and knowledgable, helpful during checkout as I had a meeting to get to an hour away. Courteous and knowledgable, helpful during checkout as I had a meeting to get to an hour away. More

Their customer service is incredible! ! I love this dealership! Can’t say enough great things about them, plus you can’t beat German engineering. I’ve been for routine service many times s ! I love this dealership! Can’t say enough great things about them, plus you can’t beat German engineering. I’ve been for routine service many times since buying my car from Scottie several years ago. Today Mark was my technician and was very helpful for my oil change, explaining the inspection report, etc More

Brought my car in for an oil change which took over 3 hours and was advised I needed tires and an alignment. Due to the lateness of the day I scheduled another appointment to get tires and an alignment. hours and was advised I needed tires and an alignment. Due to the lateness of the day I scheduled another appointment to get tires and an alignment. When I got to my 2nd appointment it took over 10 minutes to check me in by Kyle Cape. He was rude and very unorganized. I again waited over 3 and a half hours. As I was checking out, Anthony Cutrona was busy and as I waited, I had to ask Charles Baker if he could check me out. He was NOT busy and eating Fritos. The service was just awful. More

Friendly and excellent service. We were updated on the progress of our car daily.. Thank you BMW. We were updated on the progress of our car daily.. Thank you BMW. More

I had a very good service advisor which made the experience a lot easier without a good one could of been worse experience a lot easier without a good one could of been worse More

Everyone is friendly and you get great service with a smile. They are willing to go the extra mile to make sure you are satisfied. smile. They are willing to go the extra mile to make sure you are satisfied. More

I was able to bring my X2 in for unexpected repair, and they were able to fit me in in a reasonable amount of time and took the time to take care of me. The price was reasonable. The miss fortune is not ha they were able to fit me in in a reasonable amount of time and took the time to take care of me. The price was reasonable. The miss fortune is not having a loaner due to so many vehicles being in for service. I hope the next time this or something like this that happens that they will have a vehicle on standby. It won’t be too long before I have to come back. More

My Yearly Service Appointment went well on my BMW X-1. I was pleased with my Service Associate, Mark Dickson. He was thorough and helpful. Uber drivers provided by BMW were prompt with pickups. The most I was pleased with my Service Associate, Mark Dickson. He was thorough and helpful. Uber drivers provided by BMW were prompt with pickups. The most time I waited for them to arrive was 12 minutes. Thanks again, Mark! More

I worked with Mark, service manager, if the first time and he was excellent. He was attentive and thorough. and he was excellent. He was attentive and thorough. More