BMW Of Columbia

I had a wonderful experience from start to finish. Preston was attentive, diligent and really a pleasure to work with. From the beginning of my reach out, he was able to help me secure the deal I want Preston was attentive, diligent and really a pleasure to work with. From the beginning of my reach out, he was able to help me secure the deal I wanted and able to ensure the trade in value for my car was at market price. Within 24 hours I was able to pick up the car and drive off with no issues. I only wish every car buying experience is as smooth and easy as this one was. Kudos to Preston and the team. More

Drove an hour and a half to look at a used non-BMW. It needed a new battery and was unable to test drive the vehicle. Jimmy treated us like we were there to purchase a new X7. He assured us that it wou It needed a new battery and was unable to test drive the vehicle. Jimmy treated us like we were there to purchase a new X7. He assured us that it would be fixed and he would deliver the car to our house so that we could test drive and finalize the deal. He arrived with the vehicle in perfect condition and we closed the deal. Our next purchase will be from Jimmy at BMW of Columbia. More

The BMW service department were very helpful and promptly took care of the problem I was having with my tire. My appointment was at 10:00 and they had my car repaired, washed, and vacuumed by 11:00. I was ex took care of the problem I was having with my tire. My appointment was at 10:00 and they had my car repaired, washed, and vacuumed by 11:00. I was extremely satisfied with the service. More

3.5 hours to have oil change even after schedule. My engine vibrates very bad and making loud squealing sound. Never happened before the oil change. I think they deliberately Did something to it. I end engine vibrates very bad and making loud squealing sound. Never happened before the oil change. I think they deliberately Did something to it. I ended up spending $2600 yo repair ed it. Not happy with the place. More

Came in for factory service. Matthew @BMW of Columbia CS was polite and great at communicating what was needed. ‘Q’ my technician was equally polite and informative in the video Matthew @BMW of Columbia CS was polite and great at communicating what was needed. ‘Q’ my technician was equally polite and informative in the video he sent of my car. I appreciate them both. It is rare to get competent, polite vehicle service outside of this dealership. More

Service writer could not explain why an oil change was taking over 90 minutes when asked. I had an appointment. My car was completed the same time as a customer who came in an hour after me. After checkin taking over 90 minutes when asked. I had an appointment. My car was completed the same time as a customer who came in an hour after me. After checking me out the service writer immediately said he needed to take lunch after dealing with these customers with attitudes. More

Austin Martin, the service technician, delivered outstanding customer service and displayed empathy when necessary. Thank you, Austin! outstanding customer service and displayed empathy when necessary. Thank you, Austin! More

First time working with Senior Advisor Demetris Pearson. Demetris was very polite, professional & seemed very knowledgeable. Demetris was very polite, professional & seemed very knowledgeable. More

Friendly, knowledgeable, offers car uber service or wait in bright lobby with espresso machine and snacks. in bright lobby with espresso machine and snacks. More