BMW Of Columbia

Anthony (service rep) did a pretty good job of informing me on the maintenance status of my car. He came in to work on his day off just to update me on the progress of the repair. me on the maintenance status of my car. He came in to work on his day off just to update me on the progress of the repair. More

Everyone I worked with was very friendly and professional. The process was smooth and I love the car I bought. professional. The process was smooth and I love the car I bought. More

This dealership has friendly and helpful customer service. It’s just disheartening to know how hard it is to reserve a courtesy vehicle. service. It’s just disheartening to know how hard it is to reserve a courtesy vehicle. More

This dealership is bar none they go beyond being courteous they have made me feel so comfortable from day one no pressure and there service department is excellent they text you and video the proces courteous they have made me feel so comfortable from day one no pressure and there service department is excellent they text you and video the process and give you a play by play to what's going on,have gotten 3 cars from and I look forward to my fourth. More

The service and parts departments have been very helpful with my maintenance and repairs especially with my most recent windshield / wiper replacements and coordinating with the car wash who was responsible with my maintenance and repairs especially with my most recent windshield / wiper replacements and coordinating with the car wash who was responsible for the claim. More

Great service yesterday. I had to wait and the waiting room experience was great… snacks, internet. TV …. Super! I had to wait and the waiting room experience was great… snacks, internet. TV …. Super! More

CHARLES did great work and maintained consistent communication. he helped me prioritize the repairs I needed and provided excellent customer service. Me and all of my friends and family will be work communication. he helped me prioritize the repairs I needed and provided excellent customer service. Me and all of my friends and family will be working with Charles in the future! He truly deserves a raise ASAP More

I highly recommend this dealership. My family and I have purchased 4 cars from this dealership. We’ve been very pleased from the purchasing experience to the service. My family and I have purchased 4 cars from this dealership. We’ve been very pleased from the purchasing experience to the service. More

This service was quicker than usual. I try to only interact with two people (Jordan and Demetrius). Luckily Jordan was able to help me. He does a good job with explaining things and chec I try to only interact with two people (Jordan and Demetrius). Luckily Jordan was able to help me. He does a good job with explaining things and checking on anything that concerns me.Always has a great attitude and he is very helpful. More

Poor customer service. Also would never recommend buying a BMW to anyone due to their design flaws. You will end up throwing a ton of money into your vehicle…trust me, it Also would never recommend buying a BMW to anyone due to their design flaws. You will end up throwing a ton of money into your vehicle…trust me, it’s not worth it More