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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,366 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,366 reviews

January 09, 2024

Mike Liberatore provided an outstanding customer experience! He assisted me and my wife with her new 2024 X5 experience at BMW of Columbia, he made contact within 30 seconds, provided us with hands More

by TH CAPONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Micheal Liberatore
Report | Print
Jan 10, 2024 -

BMW Of Columbia responded

Congratulations on your wife's new X5! We are thrilled that Mike and Mr. Fanning provided you and your wife with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Jan 10, 2024 -

TH CAPONE responded

THE TAKE AWAY FOR ALL WOULD BE SHOPPERS/ VETERANS ESPECIALLY: SALES PRICE TRANSPARENCY- "THE PRICE OF A VEHICLE TODAY, IS NOT NECESSARILY THE PRICE OF THE VEHICLE TOMORROW"! ALWAYS CHECK THE PRICE OF THE VEHICLE ONLINE EVERYDAY AND ESPECIALLY BEFORE SIGNING ANY CONTRACT TO BUY, ALWAYS RE-RUN THE QR CODE AND RE EXAMINE THE ONLINE PRICING "PRIOR"/ "BEFORE" ANY SIGNING ON THE DOTTED LINE! BECAUSE AS IN MY AND MY WIFE'S CASE, AND ALL THOSE WHO STAND UNDER THE LORD OUR GOD COVERING, HE MAY JUST CHANGE THE PRICE BEFORE YOU ARRIVE AT THE DEALERSHIP; UNBEKNOWNST TO YOU! ALTHOUGH, ITS THE JOB OF THE DEALERSHIP/ SALES PERSON/ FINANCIER TO CHECK THESE FLUCTUATING PRICES "FIRST THING IN THE MORINGING DAILY" (IN THE COMPUTER), NO DIFFERENT THAN A FIREFIGHTER/ POLICE/ EMS WORKER CHECKING THE MEDICAL BAG OR VEHICLE CHECK OFF IN THE MORNING REPORTING ON SHIFT. MAKE SURE ANYONE BUYING A VEHICLE CHECK YOUR VEHICLE PRICING EVERYDAY AND ESPECIALLY PRIOR TO SIGNING ON THE DOTTED LINE! WHO KNOWS CORPORATE MAY DECIDE TO DROP THE PRICE $4000.00 BECUAS GOD IS IN CHARGE AND ALL WILL BE WELL! THIS ADVISE WAS PROVIDED FREE -OF -CHARGE BY MR.TERRY H. CAPONE, FIRE BATTALION CHIEF-RETIRED- MARINE VETERAN ON BEHALF OF THE CAPONE FAMILY.

January 09, 2024

Mike Liberatore was wonderful and helped me choose the best BMW for me. I would recommend anyone that is looking for a BMW to go see mike and everyone at the dealership More

by Tylersmothers04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike liberatore , Jeremy Easterling
Report | Print
Jan 11, 2024 -

BMW Of Columbia responded

Congratulations on your new vehicle! We are thrilled that Mike provided you with a wonderful sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 08, 2024

I was treated like a VIP. I’m very impressed with the way they handled my service. More

by charles.moore24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Service Department
Report | Print
Jan 10, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a VIP experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

All personal have been extremely helpful and courteous. Any questions have been answered in complete detail. Any requests or concerns have been followed up on promptly. More

by jamesr757
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
David McElveen , Zeke
Report | Print
Jan 09, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a courteous and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

It is clean, located in a very safe area and the personnel is very friendly. More

by cjpagan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Cape, Service Department
Report | Print
Jan 09, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

Awesome service and great customer service. Service department is one of the best I have ever frequent. More

by edwardghenu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jan 05, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

Great experience from start to finish. Eric Peterson was super patient, knowledgeable, and went above and beyond to make sure we were 100% satisfiied with our new x3 More

by kakelecy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Peterson
Report | Print
Jan 05, 2024 -

BMW Of Columbia responded

Congratulations on your new x3! We are thrilled that Eric provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 02, 2024

Communicated well and was prompt with updates. The cost of the repairs were not outrageous. More

by snchambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Service Department
Report | Print
Jan 04, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a communicative experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 02, 2024

The service advisor staff was very friendly when I arrived at the dealership. Aundrea Brazell was very detailed in explaining the service process and breaking down all the pricing for each service so More

by Ultimate Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aundrea Brazell, Service Department
Report | Print
Jan 04, 2024 -

BMW Of Columbia responded

It's great to hear you had an exceptional service experience at BMW of Columbia! Aundrea's detailed explanation of the service process and pricing, along with the unique touch of receiving a video of the vehicle inspection, is indeed impressive. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 01, 2024

Good service,, however, timely updates would be helpful. Overall I thought that the service good More

by Pen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FMattt, Service Department
Report | Print
Jan 03, 2024 -

BMW Of Columbia responded

Thank you for the kind words Pen! We are very happy to hear that we were able to provide you with an enjoyable experience!

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