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BMW Of Columbia

Columbia, SC

Overview
Reviews
4.6
1,478 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,478 reviews

January 12, 2026

Matt gave accurate details on the issues with my BMW X5. Matt is readily available to assist with any questions and make suggestions. More

by tanya_h27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jan 15, 2026 -

BMW Of Columbia responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Thank you, and have a fantastic day!

January 06, 2026

Great customer service. Matt always communicates with me and shares any additional concerns or issues on my vehicle More

by dlarances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maxwell
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Jan 08, 2026 -

BMW Of Columbia responded

Hi, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2026

Service was quick. Loved that my car was washed after. Only thing is I disagree with was an added $10 charge for basicly a tool usage fee. More

by Lucinda Bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
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Jan 21, 2026 -

BMW Of Columbia responded

Thank you for taking the time to share your feedback with us! We apologize for any inconvenience caused by the added fee and we will take your concerns into consideration for future transactions. We're glad you enjoyed our speedy service and hope to see you again soon for an even better experience next time! BMW of Columbia - 803-714-5200

January 06, 2026

Exceptional service. Accomodated me with a loaner vehicle despite me not knowing the service would take longer. Much appreciated. Saint kept me updated and stayed in comm More

by WrotenB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint
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Jan 07, 2026 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Thanks for the recommendation, and have an amazing day!

January 05, 2026

Excellent service, efficient, and wonderful communication from service advisor. Mindful of my time as well. Highly recommend . More

by samson7fraser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Jan 07, 2026 -

BMW Of Columbia responded

Hello, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 03, 2026

Good customer service. Timely and courteous. Great service department staff. Addressed my needs promptly. Clean waiting area. More

by Morrism71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Jan 06, 2026 -

BMW Of Columbia responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2026

Negotiated via text and phone, finalized numbers before ever stepping foot in the dealership. Handled trade in and drove off with new car in 90 minutes. Very satisfied. More

by sbsleonard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Liberatore
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Jan 06, 2026 -

BMW Of Columbia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2026

Dealership has very customer focused sales personnel. This is my 3rd BMW from this dealership and I will be back. More

by csledford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Bostic, David McElveen
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Jan 05, 2026 -

BMW Of Columbia responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2025

The customer service was amazing! Also, the scheduling was easy. I would give this service a thumbs up.👍🏽 More

by roderick_lgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name. But, was very nice and helpful.
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Jan 02, 2026 -

BMW Of Columbia responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2025

Bradley was Very professional and courteous. Great job and I’ve written enough so let’s end this. More

by Happy car guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Jan 02, 2026 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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