
BMW Of Columbia
Columbia, SC
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I got my car back in worse condition than before I took it to get it diagnosed and when I tried to inform the person that was handling my paperwork that the car is performing worse than it did before I too it to get it diagnosed and when I tried to inform the person that was handling my paperwork that the car is performing worse than it did before I took it to them, I was ignored and told that I should do the recommendations that was given because that's the reason the car is performing that way. Not to mention a couple of hoses were left off of my car when I received it back. More
I appreciate the fact that the different items that were scheduled to be completed during the visit were done rather promptly. Additionally, questions that I had regarding cost associated with the repairs w scheduled to be completed during the visit were done rather promptly. Additionally, questions that I had regarding cost associated with the repairs were explained and additional information that I inquired regarding future service was also answered. More
Everyone at this BMW dealership in Columbia are excellent customer care people I love them to death. Shout out to Brent, Mr. Peterson and Mark they are always with me to rescue. Well, done guys customer care people I love them to death. Shout out to Brent, Mr. Peterson and Mark they are always with me to rescue. Well, done guys More
Brought in vehicle for warranty services. One of the issues was a defective front grill. Front grill was replaced under warranty. During replacement paint on vehicle around grill was scratche One of the issues was a defective front grill. Front grill was replaced under warranty. During replacement paint on vehicle around grill was scratched during replacement. More