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BMW Of Columbia

Columbia, SC

4.6
1,266 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,266 reviews

August 07, 2023

I’ve been a customer for over 20yeas and have purchased 6 automobiles from this dealership. We have been disappointed in the service department the last few visits. More

by jmcmacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Service Department
Sep 07, 2023 -

BMW Of Columbia responded

WOW 20 years! That's impressive!! BMW of Columbia is very grateful for your patronage and is very pleased to hear that we could provide you with an exceptional service/sales experience! Thank you for the review and your business. We look forward to serving you again in the future!

August 05, 2023

Service Representative was very professional and friendly, great customer service. My car was returned clean inside and out. More

by Bburg23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Service Department
Aug 14, 2023 -

BMW Of Columbia responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 04, 2023

Charles Baker gave us the very best service ever. I would never trust anybody but BMW of Columbia to work on my BMW. Total trust worthy. More

by vickypolk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker, Service Department
Sep 06, 2023 -

BMW Of Columbia responded

Thank you for the Five-Star review and for choosing BMW of Columbia. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 03, 2023

I’ve had an unusual problem with my new car, one that is difficult to diagnose. I can’t say enough about how hard everyone involved is trying to accurately diagnose and solve the problem. From Tony, my Ad More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cutrona, Yelson Maradiaga, Edwin Flores, Sam Reynolds, Service Department
Sep 03, 2023 -

BMW Of Columbia responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 03, 2023

My service provider Jordan is the best! He always goes above and beyond when I come in for any service. Very polite. More

by Glendale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 06, 2023 -

BMW Of Columbia responded

We are thrilled that Jordan provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 02, 2023

One of the best dealerships I worked with. My sales associate Ed has been excellent and was able to get to the price I was looking for. I am out of state and when I got to the dealership, the More

by Siva
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ed Doherty
Aug 08, 2023 -

BMW Of Columbia responded

Hi Siva! We're so happy we were able to help you out! Congratulations on your new vehicle!

July 29, 2023

This was a terrible experience I went here for a simple oil change and a multi-point inspection of my car. They took a very long time, poor customer service, and I never received the information regarding More

by Kurt layman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
July 28, 2023

I feel like some of the staff could’ve been nicer but they got my car done. More

by hannnhannnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles barker. 1 star.
July 28, 2023

Zac & Demetris both were on top of things when it came to me getting my car fixed and getting a loaner car while service was being done. Good customer service definitely would recommend having these two gent More

by Brell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetris Pearson , Zac Cariens
Aug 08, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 27, 2023

Very helpful and knowledgeable. I felt that the dealership had my best interest in mind. My service tech was excellent More

by Catch22ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Anthony, Service Department
Jul 30, 2023 -

BMW Of Columbia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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