
BMW Of Columbia
Columbia, SC
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Excellent Customer Care My experience was exceptional! Chris went the extra mile to make sure I was comfortable and took the time to help me. I wasn’t rushed or pressured and My experience was exceptional! Chris went the extra mile to make sure I was comfortable and took the time to help me. I wasn’t rushed or pressured and he treated me with great respect and all I have to say is thanks you so much. More
Effortless and Easy Car Buying Experience BMW off Columbia is one of the best dealerships I've spoken to regarding purchasing a new car. They were helpful and went above and beyond to answer a BMW off Columbia is one of the best dealerships I've spoken to regarding purchasing a new car. They were helpful and went above and beyond to answer all of my questions. Because they were so helpful and professional, I ended up purchasing my new BMW here, versuses other dealerships I contacted. I would absolutely recommend this dealship to those looking to purchase a car. Excellent experience! More
Management Our Salesperson Christopher Langer was excellent at his job and we purchased 2 vehicles from him. However, we purchased used vehicles with trade ins, Our Salesperson Christopher Langer was excellent at his job and we purchased 2 vehicles from him. However, we purchased used vehicles with trade ins, and although Chris was willing to work with us, management was intent on giving us a very lowball amount for our trades, and provided no consessions in regards to vehicle pricing. It seemed they were out to make as much commission as possible on each and every car regardless of how it impacted the client. Therefore, when I do recommend BMW to my friends and multitude of clientele, I will not be recommending the purchase at BMW of Columbia, but another dealership. I now have 3 BMW's and will be looking elsewhere for both my services and extended warranties when they come due. Management at this dealership will not make another penny from this customer. Again, Christopher the salesperson did an excellent job. I would buy from him again. Brett Bostic in Finance was also a pleasure to work with. More
Fast help in an emergency! This is the second time that the BMW Columbia service department has taken care of us while we were passing through town on the way home to Greenville This is the second time that the BMW Columbia service department has taken care of us while we were passing through town on the way home to Greenville. Both times we arrived without an appointment and they were able to quickly assess and repair our vehicle. James was courteous, helpful and very professional. His team got us back on the road very quickly and we are so appreciative! More
Airbag recall Handled the Takata airbag recall/install without issue and timely. Thank you to Erica as my sevice advisor. Would highly recommend BMW of Columbia. T Handled the Takata airbag recall/install without issue and timely. Thank you to Erica as my sevice advisor. Would highly recommend BMW of Columbia. Thank you More
Friendly and professional Friendly staff, great service. Erica answered all my questions, at least 3 people offered me coffee which reflects that everyone is alert to the custo Friendly staff, great service. Erica answered all my questions, at least 3 people offered me coffee which reflects that everyone is alert to the customers. More
Good job, no issues Needed oil change, and recall part replace. Receive great service and rebate coupon for $20.00. Service was fast. Receive great explanation and concer Needed oil change, and recall part replace. Receive great service and rebate coupon for $20.00. Service was fast. Receive great explanation and concern from service guy. More
Hey wonderful buy a new experience My wife and I drove 200 miles round-trip to buy from this dealership and we were not disappointed. All the folks we dealt with were very responsive a My wife and I drove 200 miles round-trip to buy from this dealership and we were not disappointed. All the folks we dealt with were very responsive and knowledgeable. Most of our dealings were with Chad and Jeremy and they were both a pleasure to deal with. We would write this dealer five stars plus. More
Great sales and management Went in looking for a used car for my daughter to travel to and from college and found one I was interested in and staff was able to make me a great d Went in looking for a used car for my daughter to travel to and from college and found one I was interested in and staff was able to make me a great deal on the vehicle I was interested in. I'm happy with the outcome and would recommend them to anyone searching for car or truck. More
New windshield Michael in Service Dept at BMW of Columbia is the best! Perfect customer service. could not ask for better. Highly recommend this dealership for sale Michael in Service Dept at BMW of Columbia is the best! Perfect customer service. could not ask for better. Highly recommend this dealership for sales and service. We drive 70 miles to this dealership. That is how great they are More