BMW Of Columbia

I was very pleased with the customer service and assistance I received at BMW of Columbia. I decided to purchase a BMW after test driving the vehicle with Donald Mercer and speaking with him about t assistance I received at BMW of Columbia. I decided to purchase a BMW after test driving the vehicle with Donald Mercer and speaking with him about the finance options BMW could offer. I liked how all the amenities and functions of the vehicle were shown to me and explained easily. I was also very impressed with how quickly the purchase process went once everything was underway. More

Overall good experience. Didn't have to to do too much haggling.Got the price i was looking for quickly and got great customer service. I had my car build and was sitting in the front seat withing 5 weeks haggling.Got the price i was looking for quickly and got great customer service. I had my car build and was sitting in the front seat withing 5 weeks. Loving my car, everything is great. My only regret is that I didn't get a year so I could get the new i-drive. More

I really appreciated the professional up business. All three employees were very courteous and straight forward. I did not plan on buying one a 750 LI so quickly but that is evidence of how well I was tr three employees were very courteous and straight forward. I did not plan on buying one a 750 LI so quickly but that is evidence of how well I was treated. I have only drive my car home and have not had a chance to really test her out but that will be one of the first things I do when I get back from Texas. Look forward to dealing with BMW in the future. Thanks again. Darrell Evans More

To Whom it may concern, My wife and I were looking for a To Whom it may concern, My wife and I were looking for a used BMW. We talked to Brett Bostic and he convinced us to purchase a new BMW 328I Convertib To Whom it may concern, My wife and I were looking for a used BMW. We talked to Brett Bostic and he convinced us to purchase a new BMW 328I Convertible. It turned out to be the absolute best car buying experince we have ever had. Mr Bostic was full of energy and excitement about the BMW cars and service. He was infectious. It was obvious that he was truly a car man and belived in the product that he was selling. He was also very knowlegable about the cars as well. We were extremely impressed. We had visited this Dealership and others several times before but he was the first saleman that showed genuine pride, honesty and concern about us getting the car of our dreams at a price we could afford. He continues to amaze us by keeping us informed about new developments and constantly checking on us and the car. Brett is truly a remarkable salesman, he is reflective of the Great Cars he sales. BMW represents Quality, Dependability, Technology, Class and Style. Brett Bostic also represents all these things when dealing with customers. He is very valuable asset to this Company and we wish him continued sucess. If there is anything that we can do to help this outstanding young man or any of the Fine people at this Dealership do not hesitate to let us know. Happy and satisfied customers, James And Jacklyn Chambers More

All in all a really pleasant buying experience. Sales All in all a really pleasant buying experience. Sales team was courteous, professional and not pushy. They presented themselves as first class p All in all a really pleasant buying experience. Sales team was courteous, professional and not pushy. They presented themselves as first class professionals who were selling first class products. I worked with Brett Bostic and he took good care of the deal, even calling my insurance guy and getting him all of the information he needed for me to drive off the lot with my new purchase that very day. More

I would highly recommend Brett and BMW of Columbia. We bought a cert used Z4 and we have been very pleased with the car, Brett's help while we were shopping, and especially the follow up & attention after bought a cert used Z4 and we have been very pleased with the car, Brett's help while we were shopping, and especially the follow up & attention after the sale. Being a used vehicle there were a couple things we noticed after the purchase and Brett & the service staff took care of them no questions asked and we picked the car back up shinny clean. More

Emilee McClellan and Shawn Rumph have shown great dedication and great customer service. It's good to know you can leave my car with someone I can trust to ensure me the job will get done right! They dedication and great customer service. It's good to know you can leave my car with someone I can trust to ensure me the job will get done right! They strive for excellence at BMW of Columbia and I would advise anyone to take advantage of their great service! More

Donald Mercer was extremely professional, yet friendly and was not "pushy" at all. I have a 2001 BMW and was in the market for a new model, however had plans to keep my old one. I was therefore, in no h and was not "pushy" at all. I have a 2001 BMW and was in the market for a new model, however had plans to keep my old one. I was therefore, in no hurry to purchase a new vehicle unless my husband and I agreed it was a "good" deal and the right thing for us to do at the time. I presented Don with this information and he, very professionally, began the process and did so without wasting valueable time on both our parts. Subsequently within a few days we made the decision to purchase another, brand new BMW and it was primarily directly due to Don Mercer and his service. More

I was wanting to purchse a 2006 X3 (Black in Color) but I was not happy with apprasial on my 2001 Nissan Maxima but over all experiwnce was great. Ike was wonderful and he knows his BMW's. The finance guy was not happy with apprasial on my 2001 Nissan Maxima but over all experiwnce was great. Ike was wonderful and he knows his BMW's. The finance guy was great and I know he did all he could. One thing though the BWM X3 that I was looking at had damages on the passenger rear bumper and per Ike this happened at the dealership. The vehicle had not come in that way. I was the one who found it during a walk around of the vehicle. All in all, I will return to purchase a X3 hopefully soon. A freind had bought a convertable there a few months ago and I was with her and she received great service and that is why I came back. Rest assure, I will be giving Ike a call soon. He was really great and I extend my thanks for everything he tried to do. M. Winchester More

I called ahead of time and scheduled appointment for service. Prior to my appointment, I received an email reminder which was nice. When I brought my car in for service, I was professionally greeted a service. Prior to my appointment, I received an email reminder which was nice. When I brought my car in for service, I was professionally greeted and quickly directed to my service rep, Emilee McClellan. She had me in a loaner and on my way to work in short order. My car was ready when promised. My paperwork was not ready when I returned to pick up my car but was emailed to me promptly the following morning as promised to avoid me having to wait on it. I found the experience to be fast, convenient and courteous. While it is not the fault of Ms. McClellan or BMW of Columbia, this online survey has been far too time consuming. I only continued it because of the fine service afforded to me by Ms. McClellan More