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BMW Of Columbia

Columbia, SC

Overview
Reviews
4.6
1,484 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,484 reviews

November 22, 2023

Great service! Austin did a great job keeping me inforrmed on the progress of the job More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Nov 28, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Austin provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Service department especially Mark Dickson does an excellent job. Great communication and does things in a timely manner More

by Jmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dickson
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Nov 23, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had an excellent experience and that Mark provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 19, 2023

My service advisor. Matt was very thorough in keeping me apprised of what my car needed. Over and above my scheduled service, additional items were found that needed to More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Service Department
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Nov 21, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Matt provided thorough assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Matthew was very kind and helpful during my visit. He was able to quickly get me an Uber to and from my home. More

by rtlucas99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew johnson, Service Department, Daren Ball, Michael Brooks, Greg Yancey, Russell Holt
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Nov 21, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Matthew provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Like this dealership a lot. Very friendly staff and they Always get you in and out fast. More

by danielsunus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Johnso
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Nov 16, 2023 -

BMW Of Columbia responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Mark was the attentive. He listen to what I wanted done and did exactly that. Very professional – recommend highly. More

by Ron Culpepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 16, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Mark provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 23, 2023 -

Ron Culpepper responded

Mark is the best!! Very professional and responsive. Nice to do business with him

November 15, 2023

Mr. David Mcelveen was kind courteous and he knew about the product. He took his time with us and gave us the best service. Thank you. More

by poolem01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mcelveen
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Nov 16, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that David provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Anthony my service manager was helpful, friendly and informative. Service was quick and easy. 10 out of 10 More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 16, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Anthony provided helpful, friendly, and informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

Cue was incredible. Courteous and knowledgable, helpful during checkout as I had a meeting to get to an hour away. More

by Hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cue was the gentleman who assisted me today.
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Nov 15, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Cue provided courteous and knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 15, 2023 -

Hope responded

Great customer service at BMW of Columbia!

November 13, 2023

Columbia BMW was simply outstanding in diagnosing and resolving my issues despite the car being 30 years old. They carefully took care of it and Matt, my service advisor, was fantastic to work with. I am More

by agg62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service. He was 5+ stars. , Service Department
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Nov 15, 2023 -

BMW Of Columbia responded

It's fantastic to hear that you had a great experience and that Matt provided fantastic assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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