BMW Of Columbia

I went in to purchase a car I found on Cars.com. I was met by an excellent sales person, who made my experience very pleasant. All the staff was very friendly and helpful. I have to say I have never had s met by an excellent sales person, who made my experience very pleasant. All the staff was very friendly and helpful. I have to say I have never had such a stress free experience. More

This was the first time that my husband and I were able to purchase a care in literally one evening. We live in Charleston, SC. The Charleston BMW authorize dealer (Rick Henderick BMW) was such a horribl to purchase a care in literally one evening. We live in Charleston, SC. The Charleston BMW authorize dealer (Rick Henderick BMW) was such a horrible experience that I wouldn't get my old and new BMW care service their or even drive past the building. We have been on our search for either a 2010 or 2011 BMW X5 for a little over 6 months. We were patient, consistant, humble, and POOF we found the exact BMW X5 that we needed. The next day (Friday), we were then contact by email from the BMW customer relation representative Michelle the next day. She wrote stating we would be contacted by a sales rep. very soon and they would help my husband and I in getting the vehicle that we needed. Shortly after Brett (OMG such a awesome person) contact us and introduced himself. We felt comfortable with Brett just by the telephone conversation and knew we wanted to purchase from this dealer. Then, we explained to Brett what we needed to occupy our family and where we need to be, in regards to vehicle pricing and financials. For a moment, we were under the impression that we were not going to be able to afford what they were asking of us. However, my husband and I were not willing to deviate from what we could afford and the type of vehicle we needed. The next morning (Saturday), we received a phone call from Brett. Brett told us that something was worked out and we were able to drive to Columbia the same day to test drive the vehicle. We arrived at 5:45 pm, not ot mention, they close at 7:00pm. I can say this.....when left BMW of Columbia, it was after 9:15pm. Futhermore, when we left we left with our 2010 BMW X5 drive 3.0i Premium package, navi, bluetooth.....THE WORKS!!!! I was so proud of Brett because he didn't look at us as a sale but in the image of a close friend. I did cry when I gave them my 2002 325i as my trade. I had that car for 8+ years and it was hard to depart without it.....but when I drove back to Charleston in my X5 I got over the 325i quickly. THANK YOU BRETT BOSTIC FOR YOUR DEDICATION, YOUR BMW KNOWLEDGE, YOUR TIME, YOUR LISTENING EAR, AND YOUR GREAT CUSTOMER SERVICE. YOU ROCK!!! Thanks J.R and Dee O. More

Joe Sicilio is professional, personable, and made our experience of buying a BMW the best. We will definately always go back to him. Thanks Joe! experience of buying a BMW the best. We will definately always go back to him. Thanks Joe! More

The best experince buying a car so far!! Thanks to Joe & Chad Morris for not giving me the run around. To the point and treated with respect. & Chad Morris for not giving me the run around. To the point and treated with respect. More

I live in the Charleston, SC area and found BMW Columbia to be more competitively priced than the dealerships in Charleston, Savannah, and Hilton Head. In addition, Brett was one of the friendliest and eas to be more competitively priced than the dealerships in Charleston, Savannah, and Hilton Head. In addition, Brett was one of the friendliest and easiest salesman to work for - honest and non-pressured. We were able to negotiate my trade-in and price incentives over the phone, so I spent minimal time at the dealership completing final paperwork. The parts team was also very friendly and competitively prices when we bought "extras". My only complaint is the standard sales pitch that the finance person throws for the maintenance agreements. I know this is his job, but in the end, it's a pain to have to sit through. Overall, very happy with my experience and purchase. This is a great dealership to work with - fair, honest, helpful, and friendly. I highly recommend working with Brett. More

My BMW of Columbia experience was excellent. I called Daren Ball(Service Representive) who always treats me with the upmost respect, to schedule an appointment. I brought my 2005 745LI in for "Service So Daren Ball(Service Representive) who always treats me with the upmost respect, to schedule an appointment. I brought my 2005 745LI in for "Service Soon" fault and Daren printed a report for repairs needed. Daren walked me through what was needed ASAP and what could be repaired at a later time. I was given a car to use in the absence of mine. I received my car back on time and with options of late hour pickup.I highly recommend BMW of Columbia to other clients. Thanks Daren1!!! Keep up the good work... More

Dean Petersen(Service Manager BMW Of Columbia)is one of the best Service Mangers that I have worked with for the past 4 years when it comes to my Black 745LI. He will/has gone out the way everytime to make the best Service Mangers that I have worked with for the past 4 years when it comes to my Black 745LI. He will/has gone out the way everytime to make the customer happy,comfortable,and wanting to deal with him at all times. Mr. Petersen will take the time to answer questions/concerns with giving you the best options when it comes to servicing your vehicle. Thanks again..Keep up the great work!!!! More

Michael Brooks is one of the best service advisors I had ever worked with. He is always so nice and honest about what is being done to the car. He came to the house to get our car, got everything working ever worked with. He is always so nice and honest about what is being done to the car. He came to the house to get our car, got everything working great, kept me updated on when it would be ready and then brought it back to the house all cleaned up and ready to go. We will always request Michael as our first choice. Thanks for your hard work and dedication to your customers. More

Superb experience. It took me about a week to make up Superb experience. It took me about a week to make up my own mind about buying my new 2013 X5, but salesman, Joey McIntosh made the process very ea Superb experience. It took me about a week to make up my own mind about buying my new 2013 X5, but salesman, Joey McIntosh made the process very easy. He was immediately responsive to my questions from beginning to end and even made sure I was asking the right questions for my own benefit. It was 1996 that I bought my last new car, so I was a little rusty in the process. When I arrived on my day of purchase, Joey greeted me at the door and welcomed me into his office. We went over all the details and had me in signing the papers and closing the deal within an hour. I've been places where it was harder buying a set of tires than this new X5. Joey covered all the functions of the new hi-tech X5 and offered to input all the personal set-up info into the car for me before I arrived. The main reason I chose BMW of Columbia in the first place was that when I called them, they honestly wanted my business and followed through with everything. I talked with other dealers in the region who just wouldn't call me back. They even gave me a very generous discount on the car I selected before I asked for it. On all accounts, I recommend BMW of Columbia and salesman, Joey McIntosh, very highly. More

Let me start off by saying that this is not the first Let me start off by saying that this is not the first time I bought a car from Jeremy at BMW of Columbia. My experience started when I needed servi Let me start off by saying that this is not the first time I bought a car from Jeremy at BMW of Columbia. My experience started when I needed service on my existing BMW 325xi and dropped it off for service to be given an estimate later. It was fixed UNDER the price given to me. It was washed and vacuumed and running like new. A year later I dropped it off again and they waited for me AFTER hours to get the car. Michael in the service dept. kept me up to date on what was being done and again, it was less than first quoted. This brings me as to why I went back when it was time to trade it in for my 335i. I wasn't treated as a customer, I was treated like a friend. I told Jeremy what I was looking for on the phone and when I could be there, and when my wife and I drove up, the car he had in mind for me was on the "Show Ramp" in front of the dealership, looking like new. A test drive later and it was mine. Fast forward to the present. My Son is looking is for a car in a trader paper and on line but I called Jeremy. He called back to say he had something for us to look at. It was without a doubt the best of all the cars we had considered. One test drive and we brought it home. Best car, best deal. Period! BMW of Columbia has the whole package. Great cars, great rates, great deals. And please don't forget how important service is after the sale. That's what had me coming back. You owe it to yourself, if you are shopping for a car, to swing by BMW of Columbia and ask for Jeremy. It might be your only stop. More