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BMW Portland

Portland, OR

4.5
2,064 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

July 16, 2022

Awesome customer service, got my car service in a speedy time plus they had my garage door keys in safe place until pick up, thanks! More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Jul 19, 2022 -

BMW Portland responded

Hello John, Thanks for taking the time to leave us a positive review, we greatly appreciate it! We are so glad that you had such an amazing experience here at BMW Portland, and we hope to see you soon.

July 15, 2022

Chris was great. Bring back cleaning loaner vehicles. Customer service is not good at reception. More

by JENA.GUSTAFSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, Jean Kleser, James Pierce, Chris Scorcio
Report | Print
Jul 19, 2022 -

BMW Portland responded

Jena, thank you for sharing your concerns. I appreciated you allowing our team the opportunity to regain your confidence following this review and your initial visit. We hope you will return for future services. Andrew Clark General Manager

July 15, 2022

Will and the service department always goes out of there way to treat me well! More

by Kelly Brady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Jul 19, 2022 -

BMW Portland responded

Hi Kelly, We couldn't be happier that you have had such enjoyable experiences with our service team! Thank you for choosing BMW Portland, we look forward to your next service.

July 15, 2022

Nice people, fair and efficient. Easy to work with. Great location and no pressure when looking at cars More

by LAWSDENT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John walker, Wade Nebeker
Report | Print
Jul 19, 2022 -

BMW Portland responded

Thank you so much for taking a moment to leave us a positive review! Your kind words mean so much to us, and we are thrilled that you enjoyed working with our team here at BMW Portland. See you next time!

July 15, 2022

I have always had a great experience with this dealership! Sales and service sides are dialed in. Highly recommend More

by JeremyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Jul 19, 2022 -

BMW Portland responded

Hi Jeremy, We couldn't be more thrilled to hear that you had a great experience with us here at BMW Portland! Thank you for taking the time to leave us a review, we look forward to working with you again down the road.

July 15, 2022

Wade was extremely helpful throughout the process and the finance team did a great job of making everything clear and time efficient. More

by COLLIER007
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wade Nebeker
Report | Print
Jul 18, 2022 -

BMW Portland responded

Thank you for taking the time to leave us a great review! Your sweet words are appreciated and we are so glad that you enjoyed working with Wade. We look forward to seeing you next time here at BMW Portland!

July 15, 2022

Their sales department is atrocious, however the service team here makes up for it. Great communication, timely work and Sean is always the best in respect to honesty and truly caring for his customers. I w More

by ALVINJRAHMANOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, Sean Riley
Report | Print
Jul 19, 2022 -

BMW Portland responded

Hello, Thank you for your honest feedback. While our team is thrilled to know you have always enjoyed your experiences with our service department, we regret to see the comment you have shared pertaining to sales. If possible, I would appreciate the opportunity to regain your full confidence. Please consider giving me a call. Robert Rogers 503-548-1202 Service Manager

July 14, 2022

In just a few words, I felt I was listened to especially well and treated professionally. More

by Aberdeen777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, David Krafsig, James Pierce
Report | Print
Jul 18, 2022 -

BMW Portland responded

Thank you so much for leaving us a positive review. We are so thrilled that you were satisfied with your visit. Your business is greatly appreciated and we thank you for choosing BMW Portland!

July 14, 2022

Great service from Daniel! I appreciate him always making things right and taking care of all my needs. More

by MENZM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Report | Print
Jul 18, 2022 -

BMW Portland responded

Hi there, We greatly appreciate your taking the time to leave us such a sparkling review. Your kind words are appreciated, and we will be sure to share your review with Daniel. Thank you for choosing BMW Portland!

July 14, 2022

Sean, my service advisor was very patient in explaining details relating to my car, the loaner was a great help and my car was ready as promised. More

by JKGREWE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Jul 18, 2022 -

BMW Portland responded

Hi there, Thank you for taking the time to leave us a review! We are so thrilled that you had such a great experience with Sean, and we will be sure to pass along your kind words. We hope to see you next time here at BMW Portland.

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