Back

BMW Portland

Portland, OR

4.5
2,063 Reviews

2001 SW Jefferson St

Portland, OR

97201

Directions

By Type

2,063 Reviews of BMW Portland

June 27, 2022

Chris is always the consulate professional and goes above and beyond to assist in whatever means possible. More

by nicholas.w.kocher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Jun 28, 2022 -

BMW Portland responded

It is always a pleasure to read that our team is going above and beyond for our valued customers. BMW Portland appreciates your business and hopes to assist you again with professional interactions.

June 26, 2022

I bought a 2o18 BMW with 24000 miles that had an open recall on it concerning the coolant hose needing to be replaced and now I was stranded traveling cross country and had to have it fixed properly at a More

by JOHN.SPENCER2033
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Padgalskas, James Pierce, Davie Sprigg
Jun 29, 2022 -

BMW Portland responded

Hi John – I apologize for the inconvenience you experienced and certainly understand your frustration. I would like to assure you a member of our team will be reaching out to you shortly in hopes of resolving the concerns you have shared here. 503-548-1202 Robert Rogers Service Manager

June 25, 2022

The staff was nice. I had a good experience with Daniel. They provided me a loaner car. I would highly recommend Portland BMW! More

by HE.DENSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Jun 26, 2022 -

BMW Portland responded

Thank you for your positive review. We here at BMW Portland are overjoyed to know you were shown a positive experience working with our Service Team. If we can be of any future assistance, please don't hesitate to contact us.

June 24, 2022

Great and efficient service. Would highly recommend for any serciving and repair needs. Appreciated the loaner car. More

by SAE216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Jun 25, 2022 -

BMW Portland responded

Thank you for taking the time to share your five-star review. We are delighted to know our Service Department did a great job during your visit. If we can be of any future assistance, please do not hesitate to contact us at BMW Portland.

June 24, 2022

It would be great to have a 1 day turnaround. That’s my only criticism. More

by WAYNE.E.WINDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Jun 30, 2022 -

BMW Portland responded

Hi Wayne, thank you for this hinest feedback. while we are sorry for the wait time you experienced, our team is happy to know you enjoyed your visit overall. If there is anything further we can to do to help please feel free to reach out.

June 23, 2022

Dan provides courteous and attentive service. I would recommend Portland BMW highly. Three more words. More

by Bmw97201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Jun 23, 2022 -

BMW Portland responded

We are glad to offer you a courteous and attentive 5-star experience here at BMW Portland. Thanks for the recommendations, we hope to be of service to you again.

June 23, 2022

Timely, comprehensive, and friendly service. Valued customer time, was not picky on loaner car details. More

by THEDEEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Daniel Blodgett, Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Jun 23, 2022 -

BMW Portland responded

Thank you for this brief feedback! We are happy to have provided you with friendly and comprehensive service. If there is anything else we can do to help please feel free to reach out.

June 23, 2022

Portland BMW has provided me with great service, with scheduling, but this time was key because of a critical situation. More

by RHONSMART@YAHO.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Jun 24, 2022 -

BMW Portland responded

We are glad to have assisted you during a critical situation here at BMW Portland. We love being able to provide you with great service! Please let us know if there is anything else we can assist you with.

June 22, 2022

I was greeted professionally after a short wait by Sean who explained the service to be performed including a minor factory recall! The following day Sean sent a text to me notifying me that all service More

by DDLAIRDYB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Jun 22, 2022 -

BMW Portland responded

It is our pleasure to have provided you with a professional and informative experience here at BMW Portland. We are thankful you chose us to take care of your vehicles factory recall. Thank you for your business and please reach out to us if we can be of further assistance.

June 22, 2022

Extremely professional and responsive. I always know there is great accountability and honest communication. Never a hard sell. More

by huigensr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Jun 23, 2022 -

BMW Portland responded

We love providing our customers with professional, responsive, and accountable interactions here at BMW Portland. Thank you for leaving such kind words about our team. We look forward to assisting you again.

...
107
...