Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW Portland

Portland, OR

4.5
2,064 Reviews
Call Dealership (971) 340-4590
View Awards

2001 SW Jefferson St

Portland, OR

97201

Directions

By Type

2,064 Reviews of BMW Portland

May 08, 2022

Recall process was straight forward. The courtesy vehicle was excellent. Sean gave me service updates in a timely manner. More

by Matt P
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
May 10, 2022 -

BMW Portland responded

Hi Matt, Thank you for the review! It is a pleasure to hear that your experience with us was excellent. We look forward to working with you again down the road here at BMW Portland!

May 07, 2022

Too busy, staff seems stressed out and not as friendly as usual. Customer service has been declining over time. They got the job done but definitely made us want to consider other options for getting the BMW More

by LoveMyBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Wahlin
Report | Print
May 13, 2022 -

BMW Portland responded

Hello, Thank you for bringing this to our attention. Our goal is to build trust with customers and provide a transparent experience. It is regrettable to hear that we did not meet our standard. If you are willing, I would also like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the number provided below. David Padgalskas 503-548-1246 Sales Manager

May 07, 2022

Very friendly and courteous dealer. Everything was done to my satisfaction. I would feel comfortable getting my car serviced there in the future More

by BORSHELWL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
May 10, 2022 -

BMW Portland responded

Hi, Thank you for the review! We are thrilled to hear that you had a courteous experience with us here at BMW Portland. We hope we can have the pleasure of working with you again down the road.

May 06, 2022

Very responsive, efficient and effective service center! Team knows its job and does it very well! Most appreciated, Doug More

by DGOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Chris Scorcio, Will Wahlin
Report | Print
May 10, 2022 -

BMW Portland responded

Hi, Thank you for the review! We are happy to hear that we provided you with an efficient experience here at BMW Portland. We look forward to seeing you again next time you need a quick vehicle check-up.

May 06, 2022

Will is incredibly responsive and helpful. He always explains everything that they need to do and have excellent customer service. More

by rlieblick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
May 10, 2022 -

BMW Portland responded

Hi, Thank you for the kind words and we will pass the message along to Will! We look forward to working with you again here at BMW Portland.

May 06, 2022

I'm afraid to buy any other vehicle because I am so accustomed to the amazing service I receive at Portland BMW. i7 is looking good! More

by LynneNaughton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
May 09, 2022 -

BMW Portland responded

Hi, Thank you for the review! We will continue to provide you and all our customers with an amazing experience. We can't wait to see you again here at BMW Portland.

May 06, 2022

Hi, the service was good and done in timely manner. Sean was great! I only wish if car wash would work again at this location. More

by IRINASONTAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
May 09, 2022 -

BMW Portland responded

Hi, Thank you for the review! Sean and our team will appreciate the kind words. Glad we could provide you with quick service and we look forward to working with you again here at BMW Portland.

May 06, 2022

Very professional. My service advisor got me set up with a loaner and kept my apprised of the status of my car. More

by SANDRA1667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Report | Print
May 09, 2022 -

BMW Portland responded

Hi Sandra, Thank you for the review. It is delightful to hear that you had a professional experience with us. We can't wait to do business with you again here at BMW Portland.

May 06, 2022

Service technician was friendly, fast and well spoken. He even offered to check our other BMW for the air bag recall while he was here. Service preformed was air bag replacement, done at our house. More

by Jlwelch500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
May 09, 2022 -

BMW Portland responded

Hi, Thank you for the review. We are thrilled to hear that you had a fast and friendly experience with us. We can't wait to see you again down the road here at BMW Portland.

May 06, 2022

Great people that offer great service! ! I would recommend them to anyone who is looking!! More

by randybowman0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Kleser, Duane Phillips, Daniel Bakeman
Report | Print
May 12, 2022 -

BMW Portland responded

Hi Randy, Thank you for the kind words and recommendation! We are thrilled to hear that you had a great experience with us. Our team here at BMW Portland is looking forward to working with you again.

1
...
118
119
120
...
207