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BMW Portland

Portland, OR

4.5
2,064 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

May 12, 2023

It was quick and professional, no issues It was quick and professional, there was a small waiting period but once with Jesse the process was fast and efficient More

by TSBETT2@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Jesse
May 15, 2023 -

BMW Portland responded

Hello there! Thank you for choosing BMW Portland. We are happy to see that Jesse provided excellent assistance. Please reach out if you need anything else moving forward.

May 12, 2023

He was prompt communicated what was going on keep me in the loop. Professional as always. More

by MJMCLEOD4@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Chris Scorpio
May 15, 2023 -

BMW Portland responded

Thank you for this wonderful review! Should you need anything else, please reach out to the BMW Portland team.

May 12, 2023

They were attentive and professional. The detailing crew did an outstanding job. I had a positive experience. More

by lelandhanson@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mike Hebert
May 15, 2023 -

BMW Portland responded

Hello, thank you for the wonderful review! We are happy to see that you are satisfied with the provided detailing service. Should you need anything else, please let us know.

May 12, 2023

Will was extremely kind to me when I took my mother's car in for service. I really appreciate him going out of his way to check in regarding my mother's health. We need more people like him helping out in th More

by Ryleenewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
May 15, 2023 -

BMW Portland responded

Hello there! Thank you for the positive review. Should you need anything else moving forward, please let us know.

May 11, 2023

Faster dropoff than usual. Seems to be improved from years past. This text message survey is frustratingly slow and buggy. More

by Corey Davis
Recommend Dealer
Yes
May 11, 2023 -

BMW Portland responded

Hi Corey! Thank you for the positive review. We appreciate your feedback surrounding the survey. Please reach out if you have any additional questions or concerns.

May 11, 2023

Although pricey, the service and workmanship was excellent. I appreciate my service advisor, Chris S, with keeping me updated through the whole process. More

by T. Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
May 12, 2023 -

BMW Portland responded

T. Stephen, thank you for the review! We will be sure to pass along your kudos to Chris! We hope to serve you again in the future.

May 11, 2023

Great experience, thank you for the service. The loaner car was clean and well kept and my tech was great. Sincerely More

by tmcclure1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rundberg
May 12, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland. Should you need anything else, please let us know.

May 11, 2023

Will did an amazing job and made sure he provides the best pricing and service More

by SHIFO2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
May 12, 2023 -

BMW Portland responded

Hello there! Thank you for the positive review. We will be sure to pass along your kind words to Will! Come visit us again soon.

May 10, 2023

Helpful, accommodating, successful, good communication! A very good experience! Dylan was great at updating us and was able to complete the work in a time frame that worked for us! More

by WESTBOY@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Dylan
May 10, 2023 -

BMW Portland responded

Hello there! Thank you for choosing BMW Portland. We will be sure to pass along your kudos to Dylan. Should you need anything else, please let us know.

May 10, 2023

Very smooth and efficient. I miss the cookies in the lobby. Good customer service. Glad to have a loaner car. More

by IRISH.BEE.HAPPY@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Michael
May 11, 2023 -

BMW Portland responded

Thank you for your review! Your support is much appreciated. We value your feedback regarding our amenities and offerings. Please reach out if you need anything else down the road.

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