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BMW Portland

Portland, OR

4.5
2,064 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

April 28, 2022

Have not had good experiences here, with either sales or service reps. Emphasis seems to be making the bucks vs satisfying the customer. More

by Pacnwntv
Recommend Dealer
No
Employees Worked With
Sean Riley
Report | Print
May 02, 2022 -

BMW Portland responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. Please contact me so we can address these concerns. 503-548-1246 David Padgalskas Sales Manager

April 21, 2022

Great, great service department! Very organized, attentive and on top of things. I would recommend them. More

by Laurenstylist162
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Apr 22, 2022 -

BMW Portland responded

Lauren, we are grateful for your feedback and appreciation your recognition of our hard work! Thank you and have a wonderful day!

April 17, 2022

My unique need was accommodated. Everyone was attentive and friendly. My expectations were met. Thanks. More

by Running
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Apr 19, 2022 -

BMW Portland responded

We are always here to serve you at BMW Portland! We can't wait to welcome you back.

April 12, 2022

I worked with Chris and was clear and through! Everything went smoothly! I was very pleased! More

by rickyallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris S.
Report | Print
Apr 14, 2022 -

BMW Portland responded

Ricky, we are pleased to hear that you experience with Chris was enjoyable. We look forward to welcoming you back for another 5-star visit!

April 11, 2022

I think they did a great job. Sean was attentive and transparent. Service appointment went off without any surprises. More

by Trevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Apr 11, 2022 -

BMW Portland responded

Thank you, Trevor! We will be sure to let Sean know how much you appreciated his work.

April 06, 2022

The service appt went well. I got a loaner car and everything was explained and taken care of in a timely manner. More

by Geri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Apr 11, 2022 -

BMW Portland responded

We appreciate your business, Geri! Thank you for taking the time to review your experience.

March 30, 2022

Service was great! Chris was excellent the whole process was hassle free and my car was fully serviced to my satisfaction More

by Toyyh28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Mar 30, 2022 -

BMW Portland responded

We are pleased to know that Chris provided a smooth and seamless service visit! We look forward to welcoming you back at BMW Portland.

March 28, 2022

Always excellence, from Sales to Service. The teams main concern is the customer of the moment. Been dealing with this dealership since it Rasmussen BMW in 2002 More

by AJBar1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Jean Kleser, Davie Sprigg
Report | Print
Mar 28, 2022 -

BMW Portland responded

Our team will be happy to hear that their hard work has paid off! Thank you for being a loyal customer of ours since 2002! If there’s anything we can do to serve you further, let us know.

March 28, 2022

Fantastic sales and service. Obvious customer service focus. Very good communication and follow up when in service. Highly recommend. More

by kevinqsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Mar 30, 2022 -

BMW Portland responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer. Have a wonderful day, Kevin!

March 26, 2022

Sean and the team at at the dealer were pleasant and professional to work with. The car was done on time, and the loaner was fun to drive! More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young man who arranged the loaner was great!, Sean Riley
Report | Print
Mar 28, 2022 -

BMW Portland responded

Linda, we are pleased to hear that our team provided you with professional and prompt service. We look forward to welcoming you back again!

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