Back

BMW Portland

Portland, OR

4.5
2,062 Reviews

2001 SW Jefferson St

Portland, OR

97201

Directions

By Type

2,062 Reviews of BMW Portland

January 21, 2022

Great dealership!!!! Always happy to keep my car for Great dealership!!!! Always happy to keep my car for repairs at this place. Thank you !!!! More

by Irasay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christofer Scorcio
Jan 24, 2022 -

BMW Portland responded

Hello Irasay, thank you for taking the time to recommend our team here at BMW Portland. We couldn't be happier to know you feel this way, and we look forward to having you back for any future maintenance needs. Have a great day!

January 18, 2022

Great service— went the extra mile figuring out why my headlamps stopped working. Thank you! More

by shirleybingram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Jan 18, 2022 -

BMW Portland responded

Hi Shriley, our team is happy to have diagnosed the issue with your vehicles headlamps and assisted you in getting back on the road safely. If there is anything further we can do to help, please feel free to reach out.

January 15, 2022

Work was efficient, timely, prompt service. I appreciated the congenial employees. I appreciated seeing the video of my car. The verbal and written reports were helpful. More

by Snowflake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Jan 17, 2022 -

BMW Portland responded

Hello, thank you for purchasing your new BMW here at BMW Portland. We are pleased to know our team provided you with helpful and prompt service and hope to have you back for all your regularly scheduled maintenance needs. Until then, enjoy!

January 14, 2022

Sean should probably learn that BMW of Portland is part of the Lithia Auto Stores Group. If you don't know who you work for, that is not a good baseline to start at. The service advisors here seem to hid More

by Electric Vehicle Lover
Recommend Dealer
No
Employees Worked With
Sean Riley
Jan 18, 2022 -

BMW Portland responded

Hello, I regret to see you have had an unsatisfactory experience with our service team. If possible, I would appreciate the opportunity to learn more about your experience. Please reach out to me at the number below when convenient. I look forward to speaking with you, 503-548-1202 Robert Rogers Service Manager

January 09, 2022

Superlative experience from beginning to end: Friendly and helpful; excellent clear communications. Delivery day was no different: Superb! Most highly recommended! More

by Llarry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, Jared Schafer, Jean Kleser
Jan 11, 2022 -

BMW Portland responded

Hi Larry, thank you for ordering your new BMW with our team here at BMW Portland. We are happy to have provided you with a friendly, helpful and communicative experience from the order all the way to delivery of your vehicle. If the is anything further we can do for you, please don't hesitate to reach out!

December 31, 2021

Fantastic experience from start to finish! Eric was informative and patient letting us test drive any car we wanted. We never felt overwhelmed by the process. We were pleasantly surprised by this BMW d More

by JM Malnati
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dobson
Jan 04, 2022 -

BMW Portland responded

Hi JM, We are pleased to know Eric provided you with a patient and pressure-free car buying experience and our team would like to thank you for taking the time to share this great review.

December 31, 2021

Excellent service and backed by their word to make things right and strive to keep you satisfied as a customer! More

by Welchmg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Rogers, Daniel Blodgett, Andrew Clark
Jan 04, 2022 -

BMW Portland responded

Thank you for choosing BMW Portland for your vehicles service. Our team truly appreciates the kind words you have shared here and we hope to have you back for any future maintenance needs.

December 29, 2021

BMW Portland helped us get our BMw’s windshield replaced and got us back on the road again to get home! Our Service Advisor William Wahlin took our call, immediately secured the part, and managed to get the More

by Larano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wahlin
Dec 30, 2021 -

BMW Portland responded

Hello Larano, thank you for taking the time to leave this review for our team following your visit. It was our pleasure to have gotten you back on the road safely and within a timely manner. We hope the rest of your trip home went smoothly!

December 25, 2021

Excellent service, as usual. Will (my service advisor) is always a pleasure to work with. And I love the speed and conveniency of all the online communications. And, of course, I love my BMW. More

by Johnrussell08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Dec 28, 2021 -

BMW Portland responded

Hello John, thank you for having your BMW serviced here at BMW Portland. Our team is happy to know John always provides you with timely communication and service. We look forward to continuing to provide you with excellent service for years to come. Have a great day!

Dec 28, 2021 -

Johnrussell08 responded

Will is my service advisor. He is awesome.

December 20, 2021

Sean in the service department was very professional and helpful, he took good care of me. There is only one thing, I wished he would had done and that is to explain the invoice to me, instead of just hand More

by aguilalvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Dec 22, 2021 -

BMW Portland responded

Hello, our team is pleased to know that Sean provided you with a great service experience. If you have any questions regarding the invoice provided to you, please don't hesitate to reach out! The BMW Portland team is always here to help!

...
124
...