BMW Portland

I have purchased 2 cars through Mo at BMW Portland. Great experience and service each time - I’ll be back when I need a new car. Great experience and service each time - I’ll be back when I need a new car. More

Portland BMW is great and everyone is nice. Thomas is a great guy but when it comes to deals he is a schemer. You will never get a straight forward answer from him. He will lie through his teeth to try to great guy but when it comes to deals he is a schemer. You will never get a straight forward answer from him. He will lie through his teeth to try to get you to spend more. After a 6 hour conversation about a vehicle we had to call the manager in to finish the deal. The manager actually told us everything that Thomas said was not possible was actually possible. I would not trust him. If you get him you should ask for someone else. This guy is a schemer and should be fired. More

Mo was absolutely wonderful to work with. He found us just exactly what we were looking for and then made the deal seamless and efficient. Laurel, the sales manager, the Finance mgr as well as Mo are sup just exactly what we were looking for and then made the deal seamless and efficient. Laurel, the sales manager, the Finance mgr as well as Mo are super personable and there was never a moment where we felt like there was going to be a winner and a loser in making the deal. Such a relief! I normally dread car shopping, but this was a VIP experience and then we were welcomed into the BMW family! Such a great day- highly recommend! More

Andrew was excellent in customer service who went above and beyond to meet and exceed customer satisfaction. BMW Portland could share information with more transparency. and beyond to meet and exceed customer satisfaction. BMW Portland could share information with more transparency. More

I bought a used 2014 428i BMW from Mo and he was great. We were able to negotiate to a fair price with Mo without the normal hassle you get when getting a car. My father has purchased around 10 cars in his We were able to negotiate to a fair price with Mo without the normal hassle you get when getting a car. My father has purchased around 10 cars in his lifetime and he said he was never given the treatment he got from Mo. 10/10 would recommend to anyone looking for a new awesome ride! More

I hate that I have to give this poor review, but I feel it's necessary to address my experience with this dealerships service department representative. If it were not for this individual the dealership as it's necessary to address my experience with this dealerships service department representative. If it were not for this individual the dealership as a whole was excellent. The issue I have with this representative (Daniel) was the poor explanation of the most expensive part of what my diagnostic said I needed. Rather then walk me through exactly what was going on with my older (2000) 328i he basically told me what it would cost ($3,500), and that I could take it or leave it, not in those exact words, but very close. I bought this car for my son in college from the original owner, and it's in mint condition, (only 80k miles) with all scheduled maintenance done at Kuni BMW. I wasn't expecting to have a maintenance issue that would cost me more then I paid for the car, so I had questions. Daniel made me feel as if I was annoying him by trying to understand EXACTLY what was going on. Not to mention why the price quoted was double the amount of two other very reputable BMW repair shops (Stuttgard Autowerks) and (Boyd Motor Werks) It's not that I have a problem getting any work done that needs doing, but I also don't have money to waste. I understand dealerships will be at a premium, but Daniel made me feel like, if you can't afford us, take your car and go. I didn't even get to speak with an actual mechanic. So for that reason if I EVER do purchase a new BMW it won't be from this dealership. Because of this one individual. I'll also send any family, friends, and co-workers somewhere else. More

Mo was very helpful, efficient and a pleasure to work with. He was very patient with me and accommodating as I had him pull around many cars for me to see! We narrowed it down though and I love my new with. He was very patient with me and accommodating as I had him pull around many cars for me to see! We narrowed it down though and I love my new car! More

Nothing but good things to say about the people of BMW of Portland in general - and Mo specifically - Attentive. Professional. Courteous. He represents the dealership very well. He never made me feel rushed Portland in general - and Mo specifically - Attentive. Professional. Courteous. He represents the dealership very well. He never made me feel rushed and he took personal responsibility for making sure I was able to look at each car I wanted to, going above and beyond to allow me to make the best decision for me and my 8 months pregnant wife on our terms. While I initially had communicated with Greg online, he was taking care of another client when I arrived at the dealership (unscheduled and unannounced). Greg took the time to greet me and introduce me to Mo. The transition was professional, and I never felt that I was being passed off on to anyone. Finally, the financing paperwork was smooth, quick and painless. The lack of sufficient/clearly designated customer parking was the only thing preventing me from giving the dealership five stars overall. Very easy company to do business with; just not very easy to access! More

Came in to buy a car, Mo took really good care of me. Super satisfied with the help I got! Definitely coming back when in need of a new vehicle Super satisfied with the help I got! Definitely coming back when in need of a new vehicle More