BMW Portland

Small, poor customer service First of all this place is very small, they're always having to move cars around because there's no room. This is my 3rd time here and the front desk First of all this place is very small, they're always having to move cars around because there's no room. This is my 3rd time here and the front desk customer service is always poor. Also, I never have a "service person" talk to me about what was done to my car, they literally just hand me a paper, have me sign and get me on my way. I will be going to Kuni from now on even if it's further for me. To be BMW, I expected a better experience. More

Exceptional experience & treatment Easy & trustworthy. Luke built a relationship with us and always looked for options that work for us. Great communication, amazing treatment all aroun Easy & trustworthy. Luke built a relationship with us and always looked for options that work for us. Great communication, amazing treatment all around, friendly place, it felt natural and positive all around. A place to always come back to and refer to other people. More

Easy and relaxed Eric was very helpful in showing me a lot of things I wasn't aware how to do from navigation to contact lists and settings Eric was very helpful in showing me a lot of things I wasn't aware how to do from navigation to contact lists and settings More

Exceptional service - Left with a super smile! Everyone in BMW Portland was extremely friendly and made me feel at home. The general perception that dealerships are tough to navigate through was pr Everyone in BMW Portland was extremely friendly and made me feel at home. The general perception that dealerships are tough to navigate through was proved wrong by BMW Portland. I feel happy and blessed to be affiliated to BMW Portland family. A special mention to amazing hospitality by David Padgalkas, Jared Schafer and Jean. Cheers guys.... ! More

Smooth as silk, as always My client adviser, Kourosh Homayoun, took excellent care of me thruout the entire process. Including all after-sale communications and all pertinent s My client adviser, Kourosh Homayoun, took excellent care of me thruout the entire process. Including all after-sale communications and all pertinent setups. All in all, above and beyond any and all details. More

Helpful professional who's word is good as gold. I'm in Texas and I haven't had the opportunity to meet Wally face-to-face, but you wouldn't know it from how he interacted and worked with me. He's a I'm in Texas and I haven't had the opportunity to meet Wally face-to-face, but you wouldn't know it from how he interacted and worked with me. He's a professional who is there to serve, help, and earn your business. Call him first. More

No bang for your buck Finally switched from BMW to Subaru WRX and had been meaning to detail how disappointing my 4yrs of BMW ownership were and how much anxiety I had ever Finally switched from BMW to Subaru WRX and had been meaning to detail how disappointing my 4yrs of BMW ownership were and how much anxiety I had every time I started the car praying nothing would break so I didn't have to go to BMW Portland. More

outstanding Eric, Came to my house to show me the ins and outs of my new car, he was knowledgeable and patient in showing me everything. I truly appreciate it Eric, Came to my house to show me the ins and outs of my new car, he was knowledgeable and patient in showing me everything. I truly appreciate it! More

Exceptional Service Jared gave us exceptional service. We walked in the front door not intending to buy a car, but Jared stepped up and asked if he could help and went Jared gave us exceptional service. We walked in the front door not intending to buy a car, but Jared stepped up and asked if he could help and went out of his way running between lots to find me the perfect car. He was knowledgeable about my car was able to answer all my questions and then some. Love my car and my experience. Thank you More

Great Experience we traveled down from Seattle, because of reputation for service and inventory selection. we were not disappointed. i also appreciated the attention we traveled down from Seattle, because of reputation for service and inventory selection. we were not disappointed. i also appreciated the attention to detail in cleaning the car before delivery. More