BMW Portland

I walked into BMW Portland knowing it was time to replace my 9 year old BMW which I loved. I worked with David Padgalskas over the duration of several weeks, test drove multiple cars with multiple options t my 9 year old BMW which I loved. I worked with David Padgalskas over the duration of several weeks, test drove multiple cars with multiple options to find the best car and options configuration that matched, or in this case, are even better then my 1st BMW. David was very patient as I analyzed car specs and options. Throughout the process he searched the BMW database multiple times for different cars with different options that would work best for me. Eventually I ordered a car. And it arrived within a much shorter time period than expected! Working with David was easy. He was available when requested and quick to return phone calls/emails. He was courteous, respectful, honest, fair and is straight forward with communication. He was not intimidated by a female who knows cars, and who took the buying process seriously. I highly recommend David if you are looking for a car! More

Brent is very professional and knowledgeable about various makes/models. He made me feel comfortable and explained all of the features of the vehicles I was interested in. He went above and beyond a various makes/models. He made me feel comfortable and explained all of the features of the vehicles I was interested in. He went above and beyond answering every question I had. Genuine and sincere, I would recommend him 100%! Showroom was beautiful, and it was overall a great experience. More

WARNING!!!! Updated. This dealership is as shady as they come BEWARE! I was trying to resolve an issue with service due to a number of issues I was having. Including the dealer refusing to help solve the pr come BEWARE! I was trying to resolve an issue with service due to a number of issues I was having. Including the dealer refusing to help solve the problems I was having. The general manager in one conversation accused my of trying to extort money by requesting they REFUND of my labor costs since they couldn't fix the issues I was having multiple times or just outright refusing to address issues. Then THE GM Mr Clarke threatened to extort money from me by charging me extra for previous free loaners. That is extortion. I was berated, belittled, threatened and then they said I should bring my car back to them so I could repeat the experience. No thank you. I would also like to point out that this kind of harassment hinges on criminal. THEY DO NOT HONOR THE GUARANTEES THEY SET. They are Forcing me to take legal action since they have no intention of refunding my money even though I will never bring my car back to them so they can do more damage or allow them the chance to my vehicle or take more of my money. Every copy paste response to these reviews is a sham and this dealer will be brought to justice, but I am posting these to protect you the reader and possible customer from an absolute nightmare of an experience. More

Both Dana and Eric demonstrated excellent customer services with patience. thorough, knowledge and prompt responses. Both of them are great teachers to get us oriented with this new car patiently and services with patience. thorough, knowledge and prompt responses. Both of them are great teachers to get us oriented with this new car patiently and precisely. We are very impressed with these two young men. BMW Portland is very blessed with these conscientious and responsible staff. More

Best dealership experience I have ever had from start to finish. I've shopped at quite a few dealerships and like most people reading reviews online, I can't stand most of them. Lots of pressure to buy whe finish. I've shopped at quite a few dealerships and like most people reading reviews online, I can't stand most of them. Lots of pressure to buy when you are simply asking questions and the sales people are rarely knowledgeable. BMW Portland gets an A+ for customer service, quality, and value. More

Having a client advisor that will be your advocate and completely straightforward throughout the process makes all the difference when purchasing a car. David at BMW Portland far exceeded my expectations completely straightforward throughout the process makes all the difference when purchasing a car. David at BMW Portland far exceeded my expectations in all respects, and that’s difficult. I just took delivery of a new custom ordered car from David and BMW Portland, and was honestly surprised by how smoothly it went from start to finish. Having recently moved to the Pacific Northwest from Southern California, and looking to lease my fifth BMW, I had been told to expect an elitist and uncompromising attitude from BMW dealers in Seattle and Portland. David made my experience completely the opposite. I tend to be aggressive negotiating and do extensive research on options. David never missed a beat and was forthright with all leasing and pricing terms. As a plus, he really enjoys BMWs so he could answer all my questions about M Performance accessories and various option packages to improve driving dynamics for my car. After the process was complete I was extremely happy to have found a new dealership that I can use for years to come. I’ll never have any doubt I will be treated fairly and always receive truthful information. I’ll be recommending David to anyone in the market for a BMW. More

A BMW is a baffling and complex machine. Mr. Devier devoted the better part of the afternoon to demonstrating and assuring mastery of both basic, essential functions and the more advanced functions (th devoted the better part of the afternoon to demonstrating and assuring mastery of both basic, essential functions and the more advanced functions (the number of which is staggering). He is thorough, masterful, affable, and patient. It was a valuable and thoroughly enjoyable experience. More

I was having issues with the navigation system after a recent update. Eric Devier is indeed a genius when it comes to the Nav System. He took his time explaining how to achieve the results I was looking recent update. Eric Devier is indeed a genius when it comes to the Nav System. He took his time explaining how to achieve the results I was looking for. He spent about 45 minutes to an hour with me and I left knowing a lot more about the NAV System than when I arrived. He told me if I had any more questions to call him any time. I highly recommend BMW of Portland, OR and if and when I buy another car, it will be a BMW and from BMW of Portland. More

We walked into BMW Portland one day to look at the X1. Ty just happened to be the one who greeted us. We were immediately impressed with his deep knowledge of the BMW brand and all the options out there. He just happened to be the one who greeted us. We were immediately impressed with his deep knowledge of the BMW brand and all the options out there. He was very patient with us as we hemmed and hawed for several weeks before finally purchasing Edie, our beautiful new European delivery X1. Ty was super helpful throughout the process. He provided all kinds of words of wisdom about financing, vehicle features and options, color choices (very important to me!), and the European Delivery process. This was the best car purchase experience ever. Ty was great, the European delivery pick up process was an amazing experience, Edie is a beautiful car perfect for us, and the entire staff of BMW Portland was great as a whole. You can't go wrong buying a BMW (especially European Delivery!) and Ty at BMW Portland is the place to go. I know we'll be back when it's time to replace our next car. More