BMW Portland

I came in the Friday after Thanksgiving for my first service on my 2013 X3. They provided me with a new 2014 328d for a loaner. I fell in love with it. I called Ingrid my Service Advisor to see if so service on my 2013 X3. They provided me with a new 2014 328d for a loaner. I fell in love with it. I called Ingrid my Service Advisor to see if someone from Sales could contact me about trading my X3 in for a new 328d. Later on in the evening I received a call and email from David P. He was very helpful in asking the right questions and stayed in communication consistently. A few days later he found a few matches and I came in and test drove the car. I wasn't sold on the color and him and Yazen suggested I take the car home for a few days to see if it would work or if we would continue our search for the right car. Turns out I loved the color and came in to do the paperwork a few days later. I did find out in the process the USB port in SOME of the 2014 models don't work with the newer iPhones and there is an additional adapter to purchase. I pointed this out to David and upon my surprise they included one in the car for me! The experience buying this car was seamless, everyone at Portland BMW is very friendly and there is not pressure like other dealerships to BUY the car today. This is a well thought out process and they want you to be happy and are patient with the customer's decision and needs. I will go back again! Thanks Portland BMW! More

I always dread going to buy a car, but our experience with David was so pleasant that I looked forward to getting the car! We could not find an X5d anywhere, and David came through with a car that was t with David was so pleasant that I looked forward to getting the car! We could not find an X5d anywhere, and David came through with a car that was the exact color we wanted and had all the bells and whistles that I was looking for. David is very personable and informative, and when we picked up the car he worked with us for an hour showing us how everything worked on the vehicle. We even remembered most of it the next day. Thanks for a great experience David! More

Being a single women I kind of dread going anywhere men are trying to sell me "man things". I have been treated many different ways in the part which leave me more irritated then enjoying the experience of are trying to sell me "man things". I have been treated many different ways in the part which leave me more irritated then enjoying the experience of picking out a new car. From the start of going to turn in and pick out a new lease was a fun and simple process. I really enjoyed my time there and how I was treated. I was listened to and given great options. The experience was so easy I am hooked for life on leasing BMW. I LOVE the product and people at the Portland and even Seattle location. If you show up here you will leave happy :) Thanks again More

Ty is the very best!! My mom and I recently leased two new BMWs (a 3 and 5 series) and we are both so happy with not only our new cars, but also the fantastic service we received from Ty and the entire BM new BMWs (a 3 and 5 series) and we are both so happy with not only our new cars, but also the fantastic service we received from Ty and the entire BMW Portland team. We are repeat customers of Ty and I know we will be customers for life! Ty is always extremely helpful, knowledgeable and finds the best fit of cars for our requirements, style and budget. I would not have even imagined driving away in my new car without Ty's thorough research and dedication to finding the best cars for his clients. Ty goes above and beyond the call of duty with his customer service skills! He even went to my mom's home to set up her universal garage opener and Bluetooth. It is so fun to drive my new 3 Series around Portland and I love the way the xdrive has handled the icy weather up in the Portland hills this winter. Thanks so much Ty!!! I know I would not be in my new car today without your wonderful guidance and help! More

Portland BMW is simply tops in service and customer care. I usually work with Ingrid Jackson and she really knows her BMW's. She will go the extra mile to make sure your every question and concern are answer I usually work with Ingrid Jackson and she really knows her BMW's. She will go the extra mile to make sure your every question and concern are answered. She attends to the littlest detail. She recognizes that your time is important so she gets you in and out very quickly. More

Kourosh Homayoun was absolutely exceptional! I would highly recommend anyone who is interested in purchasing a vehicle to stop by and see him. Thank you so much to him, and Andrew Clark for making my f highly recommend anyone who is interested in purchasing a vehicle to stop by and see him. Thank you so much to him, and Andrew Clark for making my first new car experience exciting and surprisingly easy! I look forward to purchasing my next BMW from you! More

This is the third new BMW I've bought at Rasmussen BMW and the first from David. He is very friendly and knowledgeable and goes out of his way to assist you in any way possible. Rasmussen BMW always BMW and the first from David. He is very friendly and knowledgeable and goes out of his way to assist you in any way possible. Rasmussen BMW always has always been very professional and David certainly adds to their reputation. More

The staff makes the car buying experience surprisingly pleasant. Great customer service, follow up, and explanation of the vehicles. Portland BMW is the only dealership I would go to when purchasing a BM pleasant. Great customer service, follow up, and explanation of the vehicles. Portland BMW is the only dealership I would go to when purchasing a BMW. More

Matt knocks it out of the park, again!! Great, hassle free, no pressure car buying experience. Matt is hands down the best...Answered all my questions and showed me how to use the different features in m free, no pressure car buying experience. Matt is hands down the best...Answered all my questions and showed me how to use the different features in my car, and stayed after hours to help me. More

Brooke has always been extremely responsive, and knowledgeable in addressing any service issues I have had. She is always very organized and direct in regards to checking me in as well as the check knowledgeable in addressing any service issues I have had. She is always very organized and direct in regards to checking me in as well as the check out of my service call. Additionally, there have been several times I've needed service assistance with an unscheduled issues and Brooke has always taken care of the situation calmly and professionally to my complete satisfaction. More