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BMW Portland

Portland, OR

4.5
2,064 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

November 26, 2022

I have had dealings with both the service and parts depatments. I find both knowledgeable in dealing with my older model BMW. More

by David C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Nov 28, 2022 -

BMW Portland responded

Hi David, thank you for this kind review. We are pleased to know both our service and parts teams have proven to be helpful. Until your next visit, drive safe.

November 26, 2022

Great scheduling and friendly staff. Everything was done on time and all prices were explained to me. Very happy! More

by CHILLUM_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Blair
Report | Print
Nov 28, 2022 -

BMW Portland responded

Hello, our team is thrilled to see you are happy with the service provided during your recent visit. We appreciate your business and hope you will keep BMW Portland in mind for any future needs.

November 26, 2022

Really liked it better as privately held Rasmussen. The corporate weight is felt and is not like it was. I have been a customer since the early 90’s. More

by ???
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Nov 28, 2022 -

BMW Portland responded

Hello, Our team is sorry to learn you have gotten this feel during recent visits, as this was certainly not intended. We appreciate your business and hope you will allow us the opportunity to regain your full confidence in the future.

November 26, 2022

Great service did what they said in a timely fashion . Not sure what more to write More

by GUERON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Report | Print
Nov 28, 2022 -

BMW Portland responded

Thank you for taking the time to share this rating and feedback! We are happy to have delivered the service promised in a timely manner. If their is anything our team can do to help in the future, please don't hesitate to reach out.

November 25, 2022

Good customer service and clear communication. I know I can count on the service staff to keep my car in top condition. More

by TENNYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Nov 28, 2022 -

BMW Portland responded

Thank you for placing your trust in our team! We are happy to provide you with excellent service and truly appreciate your business here at BMW Portland.

November 24, 2022

Dillion my service agent was very professional and thorough. I look forward to returning. I’ve an older bmw that requires some service. I will be calling soon for an appointment. More

by RRYL1750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion or Dylan
Report | Print
Nov 28, 2022 -

BMW Portland responded

Thank you for sharing your experience with our team at BMW Portland. We are happy to know Dillon provided excellent service, and we look forward to your upcoming appointment.

November 24, 2022

I had a recall on my SUV and the girl I spoke to set a appointment up for me to have them drive out to my house do the job and leave More

by Geanoc
Recommend Dealer
Yes
Employees Worked With
The girl that’s answers the phone .
Report | Print
Nov 26, 2022 -

Geanoc responded

I had a recall on my SUV and the girl I spoke to set a appointment up for me to have them drive out to my house do the job and leave

November 24, 2022

Excellent service experience. Courteous, friendly and knowledgeable staff. Very nice to be able to get a loaner vehicle. More

by JHAMMER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Blair Service 5 stars, Kourosh Homayoun
Report | Print
Nov 28, 2022 -

BMW Portland responded

Hello, thank you for taking the time to share your experience. We are happy to have provided courteous, friendly and knowledgable service. Until your next visit, drive safe.

November 24, 2022

Everyone is very polite, very efficient and very accommodating. They supplied me with an equivalent loaner and they returned my own car in pristine condition. More

by jed.a.cohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Nov 28, 2022 -

BMW Portland responded

Hi Jed, thank you for bringing your vehicle to our team at BMW Portland for service. We are happy to have made it as convenient as possible. If there is anything we can do to help in the future please don't hesitate to reach out.

November 22, 2022

Wade was great and enjoyed the entire process. Very professional group that was trustworthy. This was sixth vehicle we’ve purchased from this dealership over a twenty year period. More

by GARTH3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, Jean Kleser, Wade Nebeker
Report | Print
Nov 23, 2022 -

BMW Portland responded

Hello Garth, thank you for your loyalty to our team at BMW Portland over the years! We are always happy to provide professional and trustworthy service. Until your next visit, Happy Holidays!

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