BMW Portland

BMW Portland is always professional, timely and attentive to my needs. In a time where customer service seems overlooked, They always go the extra mile. Lastly, they have the best service advisor, Daniel, o to my needs. In a time where customer service seems overlooked, They always go the extra mile. Lastly, they have the best service advisor, Daniel, out there! More

I got a really good experience with Chris. He provided excellent service and addressed all my questions. He provided excellent service and addressed all my questions. More

Best Dealership Ever! ! Amazing Sales & Service Team!! Thank you for the help your gave my family and myself!! ! Amazing Sales & Service Team!! Thank you for the help your gave my family and myself!! More

Chris was very helpful. Did an excellent job explaining what was going to be done Did an excellent job explaining what was going to be done More

No no no no no no no no no no no no no no no More

High priced maintenance. No car wash after service. Loaner car looked like it had not been washed in weeks. Disgusting to drive in a filthy vehicle. Excuse was Covid! No car wash after service. Loaner car looked like it had not been washed in weeks. Disgusting to drive in a filthy vehicle. Excuse was Covid! If that’s the case how could my vehicle get maintenance? Very disappointed. Lithia Motors is certainly no Rasmussen BMW - sorry to see the decline. More

Service turnaround time was much improved from previous years. Daniel was great. Kept me well informed. Thank you! years. Daniel was great. Kept me well informed. Thank you! More

Will is the best service advisor I have ever had the pleasure of writing with. He always communicates well, explains this thoroughly and sends to genuinely care about his customers. He had helped with pleasure of writing with. He always communicates well, explains this thoroughly and sends to genuinely care about his customers. He had helped with numerous appointments and never disappoints!! More

We were traveling from Canada and had an emergency engine problem. BMW Portland were kind enough to book us in, short notice, and the repair was done on time. Dylan, our Service Advisor, was great to work wi problem. BMW Portland were kind enough to book us in, short notice, and the repair was done on time. Dylan, our Service Advisor, was great to work with - very communicative, helpful and friendly. Thanks again! Pete More

You returned a dirty car, I brought in clean. Our service guy was rude and said he had a return phone log of him calling. I never received his call or voicemail. Our service guy was rude and said he had a return phone log of him calling. I never received his call or voicemail. More