Back

BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

Directions

By Type

2,061 Reviews of BMW Portland

August 20, 2022

My go to dealership to services my X7. Easy to schedule and always take good care of my car. More

by Yang-PDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Will Wahlin
Aug 23, 2022 -

BMW Portland responded

Thanks for reviewing us and rating us 5 stars. We're pleased to learn that our team continues to be good at what they do! Have a wonderful day and thank you for choosing BMW Portland.

Aug 23, 2022 -

BMW Portland responded

We are always glad to assist you with the servicing needs of your BMW X7! Our Service Department takes great pride in offering easy scheduling and great care. Everyone here at BMW Portland looks forward to seeing you again at your next appointment.

August 20, 2022

Excellent customer service and personal attention to their customers. Have purchased 2 cars received great service in both sales and service. More

by JOSHUASAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Aug 24, 2022 -

BMW Portland responded

Our Sales and Service Teams are thrilled to have you as a valued customer. It is always our goal to be attentive, allowing our customers to receive excellent experiences. BMW Portland looks forward to working with you again.

August 20, 2022

Great service and great staff. Always thorough and on top of it. Still using COVID as an excuse to not wash cars though. C’mon guys, we all know it’s not COVID. Figure it out and s More

by Jtraveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Aug 24, 2022 -

BMW Portland responded

Hello, thank you for sharing your honest thoughts. Your business is greatly appreciated by the BMW Portland team and I will be sure to share this feedback appropriately. We hope you will consider returning to BMW Portland for all your future needs.

August 20, 2022

Phenomenal experience including an awesome product with top notch customer service. Would recommend Portand BMW to anyone. More

by Eamon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierce, Ian Killough
Aug 24, 2022 -

BMW Portland responded

Thanks for reviewing us and rating us 5 stars, Eamon. We're pleased to learn that our team continues to be good at what they do! Have a wonderful day and thank you for choosing BMW Portland.

August 20, 2022

I highly recommend this dealership! They have friendly, helpful employees. Always willing to answer questions. More

by BURCHIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Haxton
Aug 24, 2022 -

BMW Portland responded

We really appreciate your great rating. We hope you continue to choose BMW Portland for all your automotive needs. Take care!

August 20, 2022

Not clear about the services done and the price I paid. Will talk with you later about it More

by REALCDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Scorcio
Aug 26, 2022 -

BMW Portland responded

Hello RealCDT, I’m happy to see you are willing to discuss your concerns further with our team. When time allows, please reach out to me directly, I would be happy to speak with you. 503-548-1202 Robert Rogers Service Manager

Aug 27, 2022 -

REALCDT responded

I have already been told that this particular dealer and manager do not want to have a phone conversation about the service.

August 20, 2022

Service was courteous, professional and efficient. We were able to get through the buying process hassle free after selecting our vehicle. More

by JOHN@METLANDGROUP.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas, Jon Walker
Aug 24, 2022 -

BMW Portland responded

John, we love providing hassle-free purchasing experiences to our amazing customers. Congratulations on your new vehicle! It is always our goal to be courteous, professional, and efficient here at BMW Portland. We would be delighted to do business with you again!

August 20, 2022

The financial process was simple and very efficient. Will - sale rep- was very helpful and courteous throughout our visits. We are happy with our purchase. More

by NATHALIE.TRINH2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Walker, William Kramer
Aug 24, 2022 -

BMW Portland responded

Thank you for giving us 5 stars. We're glad to see our team worked hard for you during your visit to BMW Portland. We hope you have a fantastic day.

August 20, 2022

Terrible client relationship, disagreeable personality both the manager and client care person, no reason for me to return for their abuse More

by DAVIDHOPKINS06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager of service dept, Chris Scorcio
Aug 26, 2022 -

BMW Portland responded

David, I’m saddened to see the feedback you have shared here and would like to assure you this is never how we aim for our customers to feel. I hope you will consider giving me a call when you have time to discuss. The opportunity to regain your business would be greatly valued. David Padgalskas 503-548-1246 Sales Manager

Aug 26, 2022 -

DAVIDHOPKINS06 responded

With the way I was treated by your two people makes me uneasy to call you and get the same treatment, not worth it to me, I can take my business elsewhere

August 19, 2022

From scheduling to service, the Portland BMW team does not disappoint. They’re clear on service needs, communicate on cost, and are great at ensuring all questions are throughly answered. Chris S. was a More

by ASHLIE.KULPINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Aug 19, 2022 -

BMW Portland responded

Hello Ashlie, We are proud to know your service appointment was exceptional and organized seamlessly to communicate cost, diagnostic needs, and addressing questions clearly. Thank you for sharing your thoughts and input as a satisfied customer!

...
76
...