BMW Portland

Great experience from first contact, to test drive, ordering car and delivery, was kept informed throughout process. Everyone I worked with from beginning to end was exceptional ordering car and delivery, was kept informed throughout process. Everyone I worked with from beginning to end was exceptional More

We dropped my car off on time and to wait for about 30 minutes to get a loaner. Staff didn’t inform us on when they would get us the loaner or how long we had to wait. The loaner was not clean. Conside minutes to get a loaner. Staff didn’t inform us on when they would get us the loaner or how long we had to wait. The loaner was not clean. Considering we paid over 6k for services, we expected the loaner to be cleaned. Other than that, the car drives very nice after the service. We got the car back on time. More

Will has been with BMW for awhile and has been my Service Advisor. Outstanding job! Give me his recommendations, then we make a decision on the options. Never had to bring my car back for service for some Advisor. Outstanding job! Give me his recommendations, then we make a decision on the options. Never had to bring my car back for service for something that wasn't done correctly. More

Great team to deal with, was a pleasure to do business with, will look to work with them again with, will look to work with them again More

The paint on this car is in pretty rough shape. Lots of chips on the hood. Lots of fine scratches around it . It was raining so I couldn’t see it and nobody pointed that out to me. Kind of disappo Lots of chips on the hood. Lots of fine scratches around it . It was raining so I couldn’t see it and nobody pointed that out to me. Kind of disappointed in that? More

Greg Zuccarello is great to work with - he was professional and efficient. We would by a car from him again. professional and efficient. We would by a car from him again. More

I like the employees but the service department is slow and expensive. It is always a hassle getting my car serviced and expensive. It is always a hassle getting my car serviced More

Wonderful customer service, rep was very helpful and made sure I was satisfied with the work performed sure I was satisfied with the work performed More

Good service and helpful staff. I am happy with the customer service. I will go there again. I am happy with the customer service. I will go there again. More

Will at BMW Portland service is amazing and I appreciate the relationship I have developed with him over the years. I am grateful to be able to have the same person! the relationship I have developed with him over the years. I am grateful to be able to have the same person! More