Back

BMW Portland

Portland, OR

4.5
2,064 Reviews

2001 SW Jefferson St

Portland, OR

97201

Directions

By Type

2,064 Reviews of BMW Portland

August 13, 2022

Excellent customer service within the entire dealership, especially the service team that goes above and beyond. More

by JUSTICE.ANDOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, Daniel Blodgett
Aug 15, 2022 -

BMW Portland responded

BMW Portland is gratified to receive your positive feedback. Thanks so much for being a valued customer of ours. We are proud to see that you experienced excellent service during your visit with us. Please don't hesitate to contact us if you have questions or additional needs.

August 12, 2022

Service, timing and explanation of services were excellent.. will us always prompt and helpful to me. More

by Christiechristie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Aug 13, 2022 -

BMW Portland responded

BMW Portland is delighted to see that you had a sincere experience with our Service Team. We very much appreciate you leaving this superb feedback here on DealerRater. If you have any additional needs or questions, please don't hesitate to call us. Thank you for being a loyal customer of ours.

August 12, 2022

Came in stranded. Staff quickly determined the root cause of my problem and repaired. Later Daniel got my front windows back up when I was in a vulnerable situation. I More

by MONITORMANAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Aug 13, 2022 -

BMW Portland responded

Our staff is very thankful for your fantastic review. We are pleased to know that we took great care of you and your vehicle. We appreciate you choosing BMW Portland for your automotive services and we look forward to your next visit.

August 12, 2022

Had my car towed to BMW in the middle of the night. Will reached out the next morning to see how they could be of service. Great communication and service! More

by H.CIRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Aug 13, 2022 -

BMW Portland responded

Your review made our day. We're very happy to learn our Service Team was able to accommodate communication with you about your vehicle. We truly appreciate your business at BMW Portland.

August 12, 2022

Personable and friendly service team. Very communicative during my car’s service. Wish they could be a little faster with an oil change service which took an hour and 20min, but they did More

by jonathanfox42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rundberg
Aug 31, 2022 -

BMW Portland responded

Personable, friendly and communicative are all things our team strives to be, Johnathan, thank you for sharing! We are proud to know we have achieved this for you as a customer and hope you will continue to come back to BMW Portland for any sales or service needs.

August 12, 2022

I like my advisor Chris a lot and the couple other people I've worked with. All the staff are top notch. We all know dealerships are expensive for repairs so while I'll continue coming back for service and d More

by jakeryanriddell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Ryan Rundberg, Chris Scorcio
Aug 31, 2022 -

BMW Portland responded

Jake, thank you for sharing your honest feedback. Your business is greatly appreciated and our team here at BMW Portland hope to ear your full loyalty in the future. Until next time, drive safe!

August 12, 2022

Quick service and always done right. Could be more personable but also understand that it’s a tough work environment and appreciate those who are able to help and accommodate at BMW Port More

by SNOCOHN118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davie Sprigg
Aug 31, 2022 -

BMW Portland responded

Thank you for your kind feedback and understanding. We will be sure to share these thoughts with our team, and look forward to having the opportunity to serve you again at BMW Portland.

August 12, 2022

I really appreciate BMW Portland for its staff’s honesty. When you’re paying that much for a car, that makes you feel a lot better about it. More

by JOHNMCISAACPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, Jon Walker, Daniel Blodgett
Aug 14, 2022 -

BMW Portland responded

John, thank you for your positive review. We here at BMW Portland are pleased to know you were shown an honest dealership experience working with our Sales Team. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

August 12, 2022

Easy check in and out, service level stated was achieved, constant communication with service advisor. More

by MC.PALACIOS114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Aug 13, 2022 -

BMW Portland responded

Your kind words and 5-star rating are very much appreciated. We're so glad to learn that you had such a satisfying visit with us at BMW Portland. If you need our services again, please contact us.

August 12, 2022

Excellent annual service on our i3, service rep was very good, waited for car - comfortable waiting area and dog friendly More

by dfkcv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Aug 13, 2022 -

BMW Portland responded

Thank you for your five-star input and for bringing your BMW i3 to BMW Portland. We're glad you enjoyed our accommodations during your wait, and we appreciate you doing business with us. Please don't hesitate to contact us for your future auto-related needs.

...
82
...