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BMW Portland

Portland, OR

4.5
2,064 Reviews
Call Dealership (971) 340-4590
View Awards

2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

August 01, 2022

Good service. Received good explanation of what my car needed. Will definitely recommend to someone. More

by WENDYBELLE2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Aug 01, 2022 -

BMW Portland responded

Thank you for the recommendation. Our Service Team here at BMW Portland appreciates your five stars.

July 31, 2022

I am very pleased with my service Sean was very professional about everything and he did a great job with all the service suggestions and very friendly with everything More

by ROSEVELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Aug 01, 2022 -

BMW Portland responded

Thank you for taking time out of your day to review our dealership. We are elated to have earned your recognition. Here at BMW Portland, customer satisfaction is one of our main goals. If you have any questions, please don't hesitate to reach out to us.

July 31, 2022

Davie Sprigg has always been very helpful and goes out of his way to provide great service! More

by charlespontrelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, Jon Walker, Davie Sprigg
Report | Print
Aug 01, 2022 -

BMW Portland responded

We are honored to receive this wonderful review because you always experience such great service with our Sales Team here at BMW Portland. Thank you for being our loyal customer and we are looking forward to your next visit.

July 31, 2022

We always trust our BMW dealership in Portland. They are always so nice and helpful More

by JACOBS1690
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Report | Print
Jul 31, 2022 -

BMW Portland responded

Thank you for choosing and trusting our team here at BMW Portland. We look forward to providing you with more nice and helpful interactions.

July 31, 2022

Didn’t get updated by the dealer at all, and took 6 day’s to find out nothing is wrong with my car. Also when I arrived in the rental, the guy saw trash in my door and was like are you going to get that? In More

by Screddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Riley
Report | Print
Aug 02, 2022 -

BMW Portland responded

Hi Screddy, I apologize for any inconvenience that occurred as a result of your longer-than-expected wait time. We do our best to minimize customer wait time while ensuring the quality of our work. Although your vehicle has already been serviced, please feel free to call me should you want to further discuss. Robert Rogers 503-548-1202 Service Manager

July 31, 2022

Not impressed with the service I received. Sales could use help going the extra mile. More

by Scott P.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Pierce, William Kramer
Report | Print
Aug 02, 2022 -

BMW Portland responded

Hi Scott, It is unfortunate to hear that you left your recent visit unsatisfied. We strive to go above and beyond for all our customers, and it saddens me to see this was not the case. At your convenience, please call me so we can discuss your experience in more depth. David Padgalskas 503-548-1246 Sales Manager

July 31, 2022

I had a great experience from booking the appointment to checking out when it was complete. More

by TORREYMAYAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Aug 01, 2022 -

BMW Portland responded

It's gratifying to know that you experienced great service from start to finish here at BMW Portland. We are very pleased that you have provided us with this nice review. We appreciate your business and 5-star feedback.

July 30, 2022

Greg . Z was a great sale person, fast, effective and caring. We were in and out driving our dream car in less than 2 hours More

by YEW84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zuccarello
Report | Print
Jul 31, 2022 -

BMW Portland responded

Congratulations on finding your dream car. We want to thank you for choosing the team at BMW Portland to be a part of your journey.

July 30, 2022

Very nice and professional service department and great ease in getting my loaner car! Much appreciated! More

by SCWSUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Jul 31, 2022 -

BMW Portland responded

We know how important your time is when having your vehicle serviced with us here at BMW Portland. It is great to see you were able to take advantage of the loaner car. Thank you for the positive rating.

July 30, 2022

The whole process went very smoothly, and Chris and the other folks I interacted with were all friendly and helpful. More

by Balnerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Jul 31, 2022 -

BMW Portland responded

We are glad to know you had a smooth experience with us here at BMW Portland. Our team looks forward to providing you with another great experience, if needed, down the road.

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