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BMW Seattle

Seattle, WA

4.8
788 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 788 reviews

March 15, 2026

Efficient service check-in. Reasonable wait time. Wi-fi and free drinks available while waiting. More

by Robherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Logan
Mar 15, 2026 -

BMW Seattle responded

Thank you for your wonderful review, Rob! I'm thrilled to hear that you had an efficient service check-in and enjoyed the amenities we offer at BMW Seattle. I appreciate your feedback and we look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager

March 14, 2026

The dealership has a family owned fillto it. They treat you with respect and honesty. More

by dg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Mar 15, 2026 -

BMW Seattle responded

Thank you for your wonderful review! I’m thrilled to hear that you felt the family-owned atmosphere at BMW Seattle, along with the respect and honesty from our team. I truly appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

March 14, 2026

Outstandingly friendly Service Representative and service was completed in a timely manner. We have always appreciated Seattle BMW. More

by noelcommeree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Mar 15, 2026 -

BMW Seattle responded

Thank you for your wonderful feedback, Noel! I’m thrilled to hear that you had an outstanding experience with our service representative and that your service was completed in a timely manner. Your appreciation for BMW Seattle means a lot to us. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager

March 14, 2026

Despite not have the best service department and most refreshed layout, they've done a fast better job at serving my needs than the Eastside alternative. More

by nighthawkblackpearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Maehl
Mar 15, 2026 -

BMW Seattle responded

Thank you for taking the time to share your feedback! I’m glad to hear that you feel BMW Seattle has met your needs effectively. I appreciate your insight regarding our service department and layout, as it helps us continuously improve. We look forward to serving you again and hope to exceed your expectations even further in the future! Sincerely, Tony Watkins | Service Manager

March 14, 2026

Quick, easy, and convenient. Wish they were a little cheaper, but that's the downside of living in Seattle More

by z3velocity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Long
Mar 15, 2026 -

BMW Seattle responded

Thank you for your review! I appreciate your feedback and am glad to hear that you found your experience with BMW Seattle quick, easy, and convenient. We strive to provide the best service possible, even in the unique market of Seattle. We hope to see you again soon! Sincerely, Tony Watkins | Service Manager

March 14, 2026

Fast, responsive and honest. I trust that if I go there, I’ll get the help I need for a reasonable price More

by Chris S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Pagan
Mar 15, 2026 -

BMW Seattle responded

Thank you for your wonderful review, Chris! I’m glad to hear that you found BMW Seattle to be fast, responsive, and honest. Your trust in us means a lot, and we're dedicated to providing the help you need at a reasonable price. We look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

March 14, 2026

Trevor is an amazing advisor makes everything clear and works with me to meet all of my own and my vehicles needs More

by joeboethehobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Travis, Tony Watkins, Nathan Morrisette, Josh Logan, Andrew Massart, Trevor Maehl, Alvaro Martinez, Dean Tatro, Michael Van Matre
Mar 15, 2026 -

BMW Seattle responded

Thank you for your kind feedback, Joe! I'm glad to hear that Trevor provided clear guidance and worked with you to take care of both your needs and your vehicle’s. I'll be sure to share your compliments with him. We appreciate you choosing BMW Seattle and look forward to assisting you again in the future! Sincerely, Tony Watkins | Service Manager

March 02, 2026

Everyone was very helpful with transition of bringing my car in for repair and get me a loaner car! More

by Ekredman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front counter loaner car
Mar 02, 2026 -

BMW Seattle responded

Thank you for sharing your experience with us! I’m glad our team was able to assist you with your vehicle repair and provide a loaner car. If you have any further needs or questions, please don’t hesitate to reach out to me at BMW Seattle. We look forward to assisting you again! Sincerely, Tony Watkins | Service Manager

February 21, 2026

Excellent service and communication. All of the staff is very professional and the waiting area is clean. More

by marrowstone73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Martinez
Feb 22, 2026 -

BMW Seattle responded

Thank you for your wonderful review! It’s great to hear that you experienced excellent service and communication during your visit to BMW Seattle. The team takes pride in maintaining a professional environment and a clean waiting area for valued customers. We look forward to welcoming you back soon! Sincerely, Tony Watkins | Service Manager

February 17, 2026

I always receive great service from the bmw Seattle dealership location. It’s a great experience. More

by amil
Recommend Dealer
Yes
Employees Worked With
Alex Long
Feb 17, 2026 -

BMW Seattle responded

Thank you for your kind words, Amil! I'm so happy to hear that you consistently receive great service at BMW Seattle. We strive to provide an excellent experience for all our customers and appreciate your feedback. We look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager

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