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BMW Seattle

Seattle, WA

4.4
441 Reviews

1002 Airport Way S

Seattle, WA

98134

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Showing 441 reviews

December 11, 2022

This was my first time purchasing a BMW and I ended up purchasing 2 because of Benson Yim. His transparency, responsiveness, and knowledge made me feel confident about my purchase and the the final experi More

by tejo22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel O'Sullivan, Benson Yim
Dec 14, 2022 -

BMW Seattle responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Benson's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Adam Newbold | General Sales Manager

December 10, 2022

Benson was great help, couldn’t be more happier with the whole experience at bmw seattle More

by Davidc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benson Yim
Dec 14, 2022 -

BMW Seattle responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Adam Newbold | General Sales Manager

December 10, 2022

Bought a car from Benson at BMW Seattle. He is super easy to work with, very friendly and honest. No pressure at all. The process was very smooth and painless. Highly recommend it! More

by loisw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benson Yim
Dec 14, 2022 -

BMW Seattle responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Newbold | General Sales Manager

October 17, 2022

Dealership was great to work with, responsive and quick. The process to purchase and take delivery was quick and painless. I appreciate the lack of pressure to purchase add ons beyond the vehicle. I expect More

by sbbahr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Yim, Staci Resnikoff
Oct 20, 2022 -

BMW Seattle responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Newbold | General Sales Manager

October 05, 2022

My experience buying a car at BMW Seattle was the best car buying experience ever. I was in and out in 1.5 hours including 30 min test drive. Zero pressure. Benson Yim, my salesperson, was very honest More

by roydavidseeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Yim
Oct 10, 2022 -

BMW Seattle responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Adam Newbold | General Sales Manager

October 05, 2022

Best experience imaginable. Benson found us the right car, right away, and Stacy made the financial transaction easy and quick. More

by dmahan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Yim, Staci Resnikoff
Oct 10, 2022 -

BMW Seattle responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Newbold | General Sales Manager

October 03, 2022

Benson Yim provided an overall very smooth and easy experience! He walked us through our car and showed us a few new things. So easy to work with! Very nice! Randall Nakamura did my paperwork in re More

by renatajb4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Nakamura, Benson Yim
Oct 06, 2022 -

BMW Seattle responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Adam Newbold | General Sales Manager

September 29, 2022

Excellent service. Benson was a pleasure to work with, no pressure sales and kept me updated throughout my order and delivery process. More

by pnn50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Yim
Oct 04, 2022 -

BMW Seattle responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Newbold | General Sales Manager

September 26, 2022

Most accessible dealership to work with I've ever experienced. Top-notch from the first interaction. I live several hours from the dealership, so most of my interaction was on the phone via text. Whe More

by Vickib1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Chau, Benson Yim
Sep 28, 2022 -

BMW Seattle responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Adam Newbold | General Sales Manager

September 26, 2022

BMW Seattle team is awesome. Couldn't have asked for a better service. I worked with Zach V. - he helped me with ordering my new BMW and was helping me throughout the entire proc More

by Yana S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Nakamura, Zach Vongprachanh
Sep 28, 2022 -

BMW Seattle responded

Yana, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Zach's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Adam Newbold | General Sales Manager

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