BMW Seattle

We have been BMW Seattle Lease customers for years. Mark Harrington provides professional, courteous, and knowledgeable customer care. It is truly Mark's goal to provide the customer with utmost satisfacti Harrington provides professional, courteous, and knowledgeable customer care. It is truly Mark's goal to provide the customer with utmost satisfaction; making sure you get a great deal and drive away in the car of your dreams! BMW Seattle, and Mark Harrington - Five Stars, not enough - they’re the BEST! More

Bought a used MB at this dealership with the help of knight Chang. Knight did a great job working with me and overcoming all of the obstacles that we encountered during the process. The dealership was v knight Chang. Knight did a great job working with me and overcoming all of the obstacles that we encountered during the process. The dealership was very clean and has a comfortable waiting area. Everyone we had to talk to was exceptionally nice and went out of their way to accommodate any requests. Knight was simply the best to work with. He responded to all of the emails I have sent him, and if I could do it over again, I wouldn't change a thing. I got a great vehicle for several thousand under blue book value and could not be happier. Cheers More

I purchased my first BMW (2014 X1) from BMW Seattle in June 2013. Throughout the process Knight Chang was very helpful. I spent a few weeks researching the vehicle online and Knight was prompt with my I June 2013. Throughout the process Knight Chang was very helpful. I spent a few weeks researching the vehicle online and Knight was prompt with my Internet inquiries. He is very knowledgeable about the various options and made navigating the different packages less confusing. During the test drive appointment Knight was courteous, answered our questions directly, and did not pressure us at all. The BMW Seattle facility is very nice. There are snacks and beverages available. Most of the vehicles are inside their climate controlled building which makes browsing around comfortable. I have not reached 15K miles yet so I do not have a review of the service department. Overall, I am very satisfied with my purchase experience. It did not really feel like a car dealership. It is more like shopping in a mall full of cars. Thank you BMW Seattle and thank you Knight Chang. I had a great experience. More

Recently, I purchased BMW 328i from BMW Seattle.I am extremely pleased with the service we received from Karl. He was fabulous, knowledgeable, helpful and very professional. I just wanted the best price extremely pleased with the service we received from Karl. He was fabulous, knowledgeable, helpful and very professional. I just wanted the best price so I could do a fair comparison. From start to finish he displayed nothing but honesty, patience, professionalism and utmost sincerity on getting me the best possisble deal he could offer on my vehicle. Defiantly, I would recommend this BMW dealership. More specifically, I would recommend visiting with Karl. More

We recently purchased our 2006 Acura sedan from BMW of Seattle. Our salesperson, Stanley Ng was very helpful, professional with a "no pressure no hassle" attitude. The vehicle was extremely clean with no Seattle. Our salesperson, Stanley Ng was very helpful, professional with a "no pressure no hassle" attitude. The vehicle was extremely clean with no disappointments. I would have to say our overall experience was excellent. We will definitely consider BMW of Seattle for our next purchase. More

I don't usually write reviews of dealerships, but if it was a bad experience, a very bad experience, or a *very good* experience, I think it's important to do so... I recently took delivery of a stun it was a bad experience, a very bad experience, or a *very good* experience, I think it's important to do so... I recently took delivery of a stunning Alpine White E92 M3 from BMW Seattle. It's supposedly one of the last 8 US-spec cars ever to be built (E92 M3 production has long since ended) and I snagged an available allocation (one of two) that Adam at BMW Seattle had unclaimed. Luckily, I got in just in time to configure it exactly how I wanted. Since this is mostly a review, here are the people I worked with at BMW Seattle: Adam Newbold, New Car Sales Manager Karl Enemark, Client Advisor / M Specialist Rachel O'Sullivan, Finance Manager All three were awesome to work with. My initial contact, and consequently also my most frequent engagement, was with Adam. I only met Karl when I finally arrived and Adam sent me over to him to finalize the paperwork and get everything set up (BMW Assist, and that sort of thing). Adam was absolutely amazing throughout the process. Karl was also incredible, and made everything painless, smooth, and in such a way that it did not feel like the typical car purchase. Having participated in almost 15 purchases over the last decade, this is probably the most important thing for me... I don't want to feel dirty after buying a car. Here's my spec: Alpine White Fox Red/Black/Black ZCP Competition Package ZPP Premium Package 2MK M Double-clutch Transmission with Drivelogic 326 Rear spoiler deletion 494 Heated front seats 4MY Carbon Leather interior trim 688 Harman Kardon surround sound system Z06 Black Kidney Grilles Z10 Performance Exhaust Z21 Carbon Fiber Mirror Caps Z22 Carbon Fiber Rear Spoiler Z2F BMW M Perf Steering Wheel While we weren't able to factory order the Black Chrome Side Gills and the Black M3 GTS Wheels, I was able to pick up the wheels from Turner Motorsport, and the gills from a different dealership (Adam secured the order and overnighted them for me). He had both the wheels and the gills installed in time for my arrival, and they truly complete the picture in an AW M3, in my opinion (pics to follow). I want to throw in a plug for Turner Motorsport. They were awesome to work with (on the wheels), and shipping was prompt, quick, and ensured that they arrived at BMW Seattle with enough lead time. Since I know someone's going to ask... the deal I got was a solid one, in my opinion/experience, especially given that there were only 8 unclaimed allocations when I finally secured this one. Throw in the UDE incentive ($1000) and the Trunk Money ($1500) that BMW NA was running for August, and I ended up even more pleased. Many thanks go out to Adam and Karl! Despite the inconvenience* of buying out of state, as a California resident, I'll definitely be hitting them up again for my next BMW's. (* out of state purchases require a VIN inspection at the DMV and a full Smog check at a testing site.) More

Seattle BMW is the only place I will go to purchase a car. They are kind, patient and fair in their approach. I love my car and I have Marta to thank for that. She gave me excellent guidance in selecting car. They are kind, patient and fair in their approach. I love my car and I have Marta to thank for that. She gave me excellent guidance in selecting a vehicle that was perfect for my needs and budget. Thank you Seattle BMW. I will be back.... Allison More

Amazing service. Very friendly and informative. Great prices. Our purchase experience felt easy with no pressure. I would definitely purchase another vehicle from BMW Seattle. prices. Our purchase experience felt easy with no pressure. I would definitely purchase another vehicle from BMW Seattle. More

I needed to get my breaks replaced on my BMW. So I phoned 3 or 4 dealers around town for the best price. BMW of Seattle's quote was $50 cheaper than the quote I received from BMW of Bellevue. So I d phoned 3 or 4 dealers around town for the best price. BMW of Seattle's quote was $50 cheaper than the quote I received from BMW of Bellevue. So I decided to go with BMW Seattle, plus I had just received a coupon in the mail from them offering a coupon for 20% on brake work specifically. The coupon expired on the 10th of the month and it was the 7th when I took the car in, the coupon also stated that I need to present this coupon at the time on writing up the service at the dealer. So that's what I did, I went into the Seattle BMW dealership on the 7th and asked for the service salesmen that gave me the quote on the phone and presented him the coupon. He refused to honor the coupon... he said he'd already given me a good price and he can't take 20% off... At that point I was highly upset, I had done exactly as any customer would have.. phoned around got the best quote and followed the instructions on the coupon to now learn that they will not honor their coupon. Maybe I'm the only one but I see this as false advertising, bating me with a coupon and then switching their story to not accepting the coupon... I'd never heard of anything like this. i'll definitely be pursuing this further with BMW headquarters. More