Michelle Laughman

I had a GREAT experience with this dealership from start to finish! Michelle was wonderful to work with on the sales side, and Hunter was a wealth of knowledge as he walked me through all the vehicle’s f to finish! Michelle was wonderful to work with on the sales side, and Hunter was a wealth of knowledge as he walked me through all the vehicle’s features. I flew in and drove home the same day, so I had a long day ahead and really appreciated how smoothly and efficiently everything went. They made me feel like I was the only customer there! Betty had me in and out of the finance office in no time, and the sales manager, Mark was very nice and made a point to introduce himself. Even after I got home, Cheryl in the title department was friendly and helpful when I reached out with a question. I wish I lived closer so I could bring my vehicle here for all its maintenance. I couldn’t be happier with my experience. Highly recommend! More

by CURT BERRY Verified Customer Verified Customer

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Michelle kept us informed on the order status of our car along with setting us up with one of their geniuses to help familiarize us with the features of the vehicle. along with setting us up with one of their geniuses to help familiarize us with the features of the vehicle. More

by bdormish Verified Customer Verified Customer

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We purchased three cars and have all service there. Always a good experience. Loaner always available. Always a good experience. Loaner always available. More

by jon@prestigebuildergroup.com Verified Customer Verified Customer

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Very accommodating and amazing people Definite recommend all services and vehicle purchases through BMW of Akron. recommend all services and vehicle purchases through BMW of Akron. More

by brandanleebroome Verified Customer Verified Customer

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Everyone was great and my service advisor was awesome! Everyone made the experience seamless. Thank you! Everyone made the experience seamless. Thank you! More

by aaajcostanzo Verified Customer Verified Customer

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Michelle, Mark and Hunter were tremendous to work with, they made purchasing our vehicle a great experience. they made purchasing our vehicle a great experience. More

by RRWestlake Verified Customer Verified Customer

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Every part of the experience was perfect. Everyone is helpful, knowledgeable and easy to work with. Everyone is helpful, knowledgeable and easy to work with. More

by amv927 Verified Customer Verified Customer

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Michelle made buying my car very efficient and easy. She provided the information I requested and allowed me to purchase the car in the way I felt most comfortable. There was no "sales process" she for She provided the information I requested and allowed me to purchase the car in the way I felt most comfortable. There was no "sales process" she forced. More

by tmr Verified Customer Verified Customer

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Mario was an absolute delight! He promptly answered any questions I had. The entire staff was incredibly friendly, making my experience a perfect 10/10. I highly recommend BMW of A He promptly answered any questions I had. The entire staff was incredibly friendly, making my experience a perfect 10/10. I highly recommend BMW of Akron to anyone looking for a great car dealership. More

by kathleen Verified Customer Verified Customer

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Michelle was nice to work with. That said I cant say anything good about the dealership itself or the service department. Will never use them again That said I cant say anything good about the dealership itself or the service department. Will never use them again More

by rhandrews596 Verified Customer Verified Customer

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