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BMW of Akron
Akron, OH
454 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 454 reviews
July 11, 2025
Eager and knowledgeable staff that took care of my every need. Thankful for their service. need. Thankful for their service. More
by lex.tomaszewski
Verified Customer
July 11, 2025
You had the car for an extra day and still didn't have time to clean it. Not the service level I have experienced over the last 25 years at this location. Disappointing. time to clean it. Not the service level I have experienced over the last 25 years at this location. Disappointing. More
by cbw
Employees Worked With
July 09, 2025
Outstanding service and beyond excellent credible reliability!!!! Totally and completely satisfied with everyone's attention to detail! reliability!!!! Totally and completely satisfied with everyone's attention to detail! More
by SARNOROXX
July 09, 2025
I know I can trust them to take care of my car! I love watching the video of their check list. Super service! I love watching the video of their check list. Super service! More
by MAHEED
Employees Worked With
July 07, 2025
Over the phone quotations are misleading. I ask for a total cost for service and it has NEVER been accurate. Expect to pay about $100.00 over whatever they quote on the phone. It's the most i I ask for a total cost for service and it has NEVER been accurate. Expect to pay about $100.00 over whatever they quote on the phone. It's the most irritating thing in the world and I am currently looking for a different service provider because of it. More
by SNEUMANN0
Employees Worked With
July 03, 2025
Best experience I've ever had purchasing a vehicle. Very informative on the features of the vehicle Very informative on the features of the vehicle More
by rmestill
July 03, 2025
Timley and thorough. The staff is always courteous and professional. Wonderful place whether purchasing or servicing a vehicle. The staff is always courteous and professional. Wonderful place whether purchasing or servicing a vehicle. More
by iamcotter
July 03, 2025
Eric was a pleasure to work with and the experience was terrific. We did have to wait for a very long time for the car to be delivered (was built and sitting in port for a couple of months waiting for tra terrific. We did have to wait for a very long time for the car to be delivered (was built and sitting in port for a couple of months waiting for transportation. I'm looking forward to being part of the BMW family! More
by AVAUGHAN2
July 02, 2025
excellent service, personal attention, clean service waiting area. quality of service. great waiting area. personal commitment waiting area. quality of service. great waiting area. personal commitment More
by TJOWHAR
