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BMW of Akron
Akron, OH
616 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 616 reviews
October 30, 2025
First-class experience (I'm a long time Mercedes client). People, facility, processes all what you would expect from a revered and high-end brand. All in all, it's nice to see a professional atmosphere where People, facility, processes all what you would expect from a revered and high-end brand. All in all, it's nice to see a professional atmosphere where it's obvious they know they have to earn your business. More
by msfix13
Verified Customer
October 29, 2025
I have been servicing my car here for years and always have Darren work on my car because I have a level of trust with him and he doesn’t shy away from older BMW’s. Have recommended him to friends. Frie have Darren work on my car because I have a level of trust with him and he doesn’t shy away from older BMW’s. Have recommended him to friends. Friendly service department that tries to accommodate me. More
by pstallings56
October 29, 2025
Your repair estimate for repair and diagnostic fee was 30% more than 2 other estimates by $2500 difference. Went to different repair shop, they were quick with estimate and got the car in and repaired in 30% more than 2 other estimates by $2500 difference. Went to different repair shop, they were quick with estimate and got the car in and repaired in 3 days. More
by mthorson234
Employees Worked With
October 27, 2025
Professional service and timely as usual. Always a good experience from beginning to end. Thank you. Always a good experience from beginning to end. Thank you. More
by mlaguardia2700
Employees Worked With
October 26, 2025
Tanner did an excellent job walking through the process of buying the car. Very knowledgeable and helpful. of buying the car. Very knowledgeable and helpful. More
by rx50
October 25, 2025
The staff were easy to work with, courteous and understanding. Mario in sales and Alfonso the manager were awesome. This is why i drove an hour to purchase my second vehicle there. understanding. Mario in sales and Alfonso the manager were awesome. This is why i drove an hour to purchase my second vehicle there. More
by Vincenzo
October 24, 2025
Great service, friendly people, service manager drove me home since loaners weren’t available at the time home since loaners weren’t available at the time More
by thomaspatric
October 24, 2025
Great personality, kept me laughing. As a first time customer of BMW overall I was satisfied! As a first time customer of BMW overall I was satisfied! More
by P2_LANIER
