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BMW of Akron
Akron, OH
728 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 728 reviews
August 27, 2025
The shop foreman personally met with me to address the subtle issue my vehicle was having. He correctly identified the problem and repaired it. I’m very happy with the service. subtle issue my vehicle was having. He correctly identified the problem and repaired it. I’m very happy with the service. More
by SYEARGIN2004
Verified CustomerEmployees Worked With
August 26, 2025
My experience was absolutely wonderful. Eric Eisenhart was so helpful & professional. Everyone there was very professional as well. Eric Eisenhart was so helpful & professional. Everyone there was very professional as well. More
by PEGGYSHAFFER1185
Employees Worked With
August 26, 2025
The dealership is wonderful. Whether I buy a BMW in the future is questionable. The way BMW treats its customers leaves much to be desired. Whether I buy a BMW in the future is questionable. The way BMW treats its customers leaves much to be desired. More
by CHRISFISHMAN
Employees Worked With
Other Employees :
Jacob was the customer service representative that I worked with and he was wonderful
August 26, 2025
Ed was very nice and knowledgeable. Dealership handled service very quickly. I like the service dept. Dealership handled service very quickly. I like the service dept. More
by marleneh9655
August 24, 2025
Great communication and customer service every thing was super easy and rental car also easy super easy and rental car also easy More
by STUDENIC1
August 23, 2025
Smooth process. Jacob was very helpful. I had previously has a very bad experience at this center and did not return for two years. I was Leary walking in again. Ja Jacob was very helpful. I had previously has a very bad experience at this center and did not return for two years. I was Leary walking in again. Jacob made the difference and I will return again. More
by LAARN
Employees Worked With
Jacob in service
August 23, 2025
Very fair to deal with. Quick with responses. Informative, helpful, and always very polite. Will buy next one from them. Quick with responses. Informative, helpful, and always very polite. Will buy next one from them. More
by JUDGEGALL25
August 22, 2025
Had a problem with my new vehicle and after a disappointing start management got involved and my experience improved. I would say they did an excellent recovery after a poor start. disappointing start management got involved and my experience improved. I would say they did an excellent recovery after a poor start. More
by petethemaid
