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BMW of Akron

Akron, OH

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413 Reviews

500 W Exchange St

Akron, OH

44302

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Showing 413 reviews

January 31, 2018

Love BMW of Akron!! This is our second vehicle purchased from Akron BMW (Formerly Dave Walter BMW). The staff here go out of their way to make sure their clients are sati More

by Rfriess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Parkinson, Michelle Laughman
Jan 26, 2019 -

BMW of Akron responded

Thank you. Jay Auto Group just acquired the dealership December of 2017 and in the beginning there is a lot going on. I'm very glad you had a top notch experience.

January 27, 2018

Great Experience I was looking for something reasonably inexpensive but comfortable for long commutes. Mark Stacy was able to help out and understood my needs. It was More

by emdoc1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stacy
Jan 26, 2019 -

BMW of Akron responded

This is something that is common to hear about us, is that it is no pressure. There is no need to pressure when you make a connection with people and someone knows what they want. We just show our cars and have fun, while at that same time being professional. We don't want to be like other dealerships, and we aren't. Thanks for noticing.

November 27, 2017

Great Purchase Experience I recently worked with Eric Eisenhart on the purchase of a new BMW M550xi and was greatly pleased with Eric's efforts to find opportunities to save me More

by WRF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Eisenhart
Jan 26, 2019 -

BMW of Akron responded

Thank you!

November 27, 2017

Outstandingly superb! I have had the pleasure of working with Dave Walters BMW through many purchases of BMW's over the past 25 years. When I visit the dealership I feel a More

by Grateful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric P!, David Theado, Eric Eisenhart, Josh Jancha, Brandon Baxter, Joachim May
Jan 26, 2019 -

BMW of Akron responded

Thank you for the detail! although We are now BMW of Akron, Eric Eisenhart is still with us and we still have that great service you speak of, and even more. Every Saturday from 9-noon we have catered breakfast and lunch and live music. Also we have music and sushi and desserts a night through the week. Where else can you find that?

November 23, 2017

worst car repair to take car Needed belts and tensionor replaced. week later sitting at red light car over heats and exploded my coolant reservor, after looking around the engine More

by browngodzilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Baxter
Jan 26, 2019 -

BMW of Akron responded

Browngodzilla, wow. This is unfortunate! We made a change over in ownership that next month however this makes me sad you feel this way. I'm not sure exactly what happened as we have very well trained technicians,

November 21, 2017

Great Experience and Customer Service I worked with Eric on a replacement for my 2010 535, which also was purchased from DW. I was not in the market for a new car, but my 535 was totaled i More

by slow2spool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe it was Eric in the Finance Dept. , Eric Eisenhart
November 20, 2017

Excellent Customer Service I worked with two different emoloyees at the dealership on the purchase of my leased vehicle. From the time I decided to purchase my car to obtaining More

by Yclay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Parkinson, Justin Bisconti
November 16, 2017

Professionalism at its best! I would recommend David to anyone without hesitation. He looked for ways to save me money on my new 5 Series. Outstanding service and especially hel More

by PAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric ????? Finance manager, David Theado
November 01, 2017

Extraordinary Experience Had a great experience at Dave Walter BMW. My salesperson Michele Laughman worked hand in hand with sales manager Rora Liddle to find me the car I wa More

by ImportFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Laughman, Rora Liddle
October 30, 2017

Out of State Buyer of a Used Car For the past 20 years I've purchased my used BMW's from other states. The reason is because my local dealers haven't had the car I was looking for. More

by Keith in CO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clavon, Eric in Finance, Justin Bisconti, Shab Tadayon
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