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BMW of Alexandria
Alexandria, VA
935 Reviews
Welcome to BMW of Alexandria - Arlington, your premier destination for BMW excellence! Whether you're in the market for a new BMW, a quality used vehicle, genuine BMW parts, or professional vehicle service, our dedicated team of experts is here to meet your every automotive need. As a locally owned business, we pride ourselves on delivering a relaxed and pressure-free buying experience to our valued customers.
With a strong presence in the community and exceptional customer satisfaction ratings, we stand out among the competition. Come and visit BMW of Alexandria - Arlington, your trusted neighborhood dealership, for top-notch products and unparalleled services. We eagerly await the opportunity to serve you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 935 reviews
June 26, 2025
Brought our BMW in to get the headlight reprogrammed. They stated they had to remove the whole bumper to check the light connection because the program was failing to connect. They charged us $1300 to re They stated they had to remove the whole bumper to check the light connection because the program was failing to connect. They charged us $1300 to remove the whole front bumper, just to realize it was just a bad fuse. The fuse should've been checked first. The fuse should have been one of the first checks they did…but instead they went full extreme because they wanted to milk us for a much as they could. I know this won’t go far and most folks including the dealership won’t care, but this is such a scam and rip off. Because if there overzealous ambition to make money, they charged us $1300 for a fuse! It’s sad because living in the DMV area, there not a lot of authorized BMW dealerships. This shop has locked up the area and can over charge and charge for things they shouldn’t need to do, just to make a fast $1300. More
by earkessiler
Employees Worked With
I don’t see his information here
June 26, 2025
Staffing are polite and friendly. Getting a service appointment is not so easy. Long waits and sometimes it feels a little understaffed. Princes for service are too high. Getting a service appointment is not so easy. Long waits and sometimes it feels a little understaffed. Princes for service are too high. More
by oki
Employees Worked With
Smirna Paiz-Romero
June 25, 2025
Jason McNally did an excellent job managing the service on my BMW 528xi. The technical execution was also superb. I noticed a very positive difference immediately. I have returned to using the BMW deale on my BMW 528xi. The technical execution was also superb. I noticed a very positive difference immediately. I have returned to using the BMW dealer to service my cars. More
by lsbehler
Employees Worked With
Jason McNally
June 25, 2025
The service department is excellent. They are efficient and communicate well. I love being able to pay the bill remotely. They are efficient and communicate well. I love being able to pay the bill remotely. More
by Smipm
Employees Worked With
June 25, 2025
Daniel Braslavskiy, the people in driveway and the loaner car staff were very prompt, courteous and attentive! I just wish your phone service e was better. car staff were very prompt, courteous and attentive! I just wish your phone service e was better. More
by msangelesv
June 25, 2025
Process from start to finish was fantastic! My service tech, Fritz kept me up to date with daily texts to let me know status of car. Car was fixed timely and returned to me promptly! My service tech, Fritz kept me up to date with daily texts to let me know status of car. Car was fixed timely and returned to me promptly! More
by S.lisa.caccamo
Employees Worked With
