BMW of Alexandria

Professional and courteous service. Had a nice experience buying a new BMW with the aid of Mr. Paul Blakeman. My third overall, but the first at BMW of Alexandria. Keep up the good work. Had a nice experience buying a new BMW with the aid of Mr. Paul Blakeman. My third overall, but the first at BMW of Alexandria. Keep up the good work. Thank you. More

Hugo Coz makes buying cars easy and fun Thanks Hugo for helping me buy my latest car yesterday. Both this time and the last when we leased two vehicles you were helpful, accommodating, know Thanks Hugo for helping me buy my latest car yesterday. Both this time and the last when we leased two vehicles you were helpful, accommodating, knowledgeable and fun! More

Excellent Customer Service and Friendly Staff All members of the BMW team were extremely knowledgeable in their respective areas of expertise. The professionalism shown from start to finish made All members of the BMW team were extremely knowledgeable in their respective areas of expertise. The professionalism shown from start to finish made our buy experience a pleasant one. More

Outstanding Customer Service We just purchased our second car from BMW of Alexandria! Our representative, Osman Aberra always gives us the best in customer service! He applies a We just purchased our second car from BMW of Alexandria! Our representative, Osman Aberra always gives us the best in customer service! He applies absolutely no pressure and treated us royally throughout the process. Everyone we dealt with including Levent and Bulent were also very helpful, kind, and considerate. After lots of shopping around, we got the best deal here. We highly recommend this dealership and especially Osman Aberra! Thank you, again. Anthony and Beverly More

Superior Service and Hospitality I have had a BMW for 10 years now and I can say the reason I do is because of the hospitality I continue to see from not just the brand but the dealer I have had a BMW for 10 years now and I can say the reason I do is because of the hospitality I continue to see from not just the brand but the dealerships, particularly BMW Alexandria. I bought my first BMW from them in 2008 and received great service. Fast forward to today, I go to see Leigh and Dena in the new and updated location to get a new X3 for my family and wow, customer service and assistance beyond expectations. We were asked what we were looking for, Leigh actually found exactly what we wanted and worked with us to get the best deal and provide attention to all our questions. Dena has been my service agent for years now, and she was phenomenal providing insight for the return of our lease and Bruno in finance made it all happen for our particular needs. I mean talk about a team, professionalism and great experience! Thank you BMW Alexandria and all your team members for keeping me a loyal BMW owner. More

Ask for Nabil! Third BMW from this seriously fine dealership. Premium product for a competitive price. But ask for Nabil! He will help you decide which model and fea Third BMW from this seriously fine dealership. Premium product for a competitive price. But ask for Nabil! He will help you decide which model and feature is best for your style of driving. Had one service issue in the past that Bob Hammersley fixed to my satisfaction and beyond my high expectations. I'll be back! More

Awesome Client Advisor. Amazing Service! Osman was very Professional. He made sure we were comfortable with our purchase and we never felt pressured to make a decision. Very knowledgeable and Osman was very Professional. He made sure we were comfortable with our purchase and we never felt pressured to make a decision. Very knowledgeable and understanding. Overall service was great! More

Ask for Lila Branch! Lila made my leasing experience painless. She is smart, conscientious and above all good at her job. She really was a breath of fresh air. I just hope Lila made my leasing experience painless. She is smart, conscientious and above all good at her job. She really was a breath of fresh air. I just hope she is still there when my lease is up to help me the next time!! More

Very professional I asked the four dealerships in my area for their price on a 2018 M240i. BMW of Alexandria gave me the best price. My sales associate is Osman Aberra. I asked the four dealerships in my area for their price on a 2018 M240i. BMW of Alexandria gave me the best price. My sales associate is Osman Aberra. He was totally committed to my satisfaction through the entire process. He carefully explained everything including the ordering process, the production time and delivery process. He apologized to me when BMW NA wouldn’t allow me to order the HK sound system without ordering the premium package. The car arrived a day ahead of schedule. Unfortunately the car was built with the moonroof even though I ordered the car with the “moonroof delete” option (ZDM in BMW code). The sales manger and Osman apologized several times. Osman showed me the ordet sheet, pointing out that the ZDM code was, in fact, in sheet. The sales manger noted he’d notified BMW NA if the issue. The dealership reimbursed my $500 because of this issue. More

The Best Salesman I had in many many years His name is Nasir Basir. He was truly a gentleman with lots and lots of patience. He made sure my mom, my brother, and I felt welcomed and comfortab His name is Nasir Basir. He was truly a gentleman with lots and lots of patience. He made sure my mom, my brother, and I felt welcomed and comfortable and even offered us refreshments while we wait. He met my every need regarding questions I had about the car. He professionalism and caring personality made us feel very comfortable as well as giving us his undivided attention even when we were rumpling on. He shows a lot of patience. I have not experienced that in over 20 years and I have dealt with many dealerships in the past up and down the east coast. He was so easy to talk too when I had questions about the car even off duty hours, which he never complained. He's always responsive and have the answers even if it's not his area of expertise, he provides the answers to my satisfaction. He is truly deserving of 5 Gold Stars from me.+++++ More