BMW of Alexandria

I bought a used (2009 BMW328xi) car from Paul Blakeman at BMW of Alexandria and couldn't have had a better experience. The first time I went in, he asked if we could get a deal done that night and I told hi BMW of Alexandria and couldn't have had a better experience. The first time I went in, he asked if we could get a deal done that night and I told him if everything worked out perfect we could but that I doubted it. I was trying to trade in a used car and wanted to get the most I could for that. We ended up spending close to three hours and I left with a lot more knowledge but no car. I tried to sell my car on my own and couldn't get what I wanted. I went back to him and asked what he'd give me for my car. He gave me a number and I told him I needed more. He asked how much, I told him and he agreed. I went back in the next weekend and looked at pretty much every 2009 BMW 328i they had. I know he had to have been getting impatient as I just couldn't make up my mind. They had a lot of cars and I must have taken 6 - 8 of them out for test drives. I was there for about 5 hours. I finally settled on one, and we agreed on a price. We started the final paperwork and he told me it was certified pre-owned- after we'd agreed on a price! Now I know that's always a big selling point but it wasn't advertised as such because actually it had been certified about six months ago- so I got an extra two and a half years on the warranty- instead of running out in January, 2013 it runs through January 2015! Then, after he talked to the finance guy, he told me that in addition to it being certified, the car also has free maintenance for the life of the warranty, or through January 2015! I've been at other dealers where they would have tried to jack up the cost as a two year additional warranty would have cost over two grand and the free maintenance even more. Not Paul, though. There was one little hiccup which was as much my fault as his. He could easily have blown me off as the deal was already done and there really wasn't anything I could do about it. But instead he asked what he could do to make it right- as he wanted my experience at BMW of Alexandria to be a great one. He offered me some extras when he really didn't need to do that- just so he was sure I was 100 percent happy with my deal. Mark S. More

I knew what I want. I told Paul what I want. Paul was quick, efficient, pulled up the car I wanted, gave me a test drive, and then gave me the bottom-line price. The price he offered is the price I accep quick, efficient, pulled up the car I wanted, gave me a test drive, and then gave me the bottom-line price. The price he offered is the price I accepted. The folks at Alexandria were honest, trustworthy, and a pleasure to work with. I hope this will be the first of many cars I buy from them. More

The atmosphere and sales staff were very welcoming and helpful. Paul was willing to help me in every way he could to make the deal happen and make me comfortable with the decision. I purchased a car with helpful. Paul was willing to help me in every way he could to make the deal happen and make me comfortable with the decision. I purchased a car with a Manual transmission and Paul was nice enough to help me learn to drive it. He has gone above and beyond the typical sales associate. Great service! More

I met Paul through an Internet quote request for a new X3. I had been working with BMW of Sterling (who were very professional as well), and only came to see Paul when he offered to give me a very attract X3. I had been working with BMW of Sterling (who were very professional as well), and only came to see Paul when he offered to give me a very attractive price. Once in the dealership and after a bit of negotiation, Paul was able to work with his manager to get me the price I needed. The car was not on the lot yet, so they gave me a loaner, and Paul personally drove the car to my home when it arrived. Paul was friendly and professional throughout the entire experience, and I was very impressed that he took my 3 year old's questions very seriously when giving us a car tutorial. If I had to say anything negative, it was that all the BMW dealers I worked with (not just Paul) did not know many of the subtle details of the iPhone integration, Bluetooth audio vs USB audio, etc... Nor was there ever a clear guide from BMW to what features came with Nav vs without. For example, while I love my new X3, I was disappointed to find out that Bluetooth Audio streaming only comes with Nav. More

I was looking for a BMW last year (2011) and worked with Paul Blakeman but could not pull the trigger because of the inadequate cup holders. Well... 2012 came around and with the new improvements in the 201 Paul Blakeman but could not pull the trigger because of the inadequate cup holders. Well... 2012 came around and with the new improvements in the 2012 BMW I called Paul again. He stood out on our initial meeting as being extremely professional so I went back to him almost a year later and walked out with a new 2012 3 series. More

I was impressed with Paul's attitude and sincerity when putting together the deal on a BMW convertible. I have bought and sold several vehicles in my time and at no time have I had a salesman as honest as putting together the deal on a BMW convertible. I have bought and sold several vehicles in my time and at no time have I had a salesman as honest as Paul. There was no back and forth with a manager on price. He simply gave me what I wanted and was fair. I'll recommend Paul to friends when they mention wanting a bimmer in their driveway. More

I had been looking for a fun weekend convertible for over a year and had not found what I was looking for! Either the car was just not right or I was turned off by a sales person who just didn't care! Then a year and had not found what I was looking for! Either the car was just not right or I was turned off by a sales person who just didn't care! Then... I had the priviledge of meeting Duane Buck of BMW of Alexandria. He was fantastic from start to finish! My wife and I were amazed at the level of service and patience that Duane exhibited throughout the deal... did I forget to mention I brought three kids along. I hold Duane in the very highest regard and will certainly seek him out when I am ready for my next BMW! More

Customer Service:The service I had done on the car was done in a day, with a loaner car which was a real convenience. Quality of work: I had a coating put on the car. The result came out great and the se done in a day, with a loaner car which was a real convenience. Quality of work: I had a coating put on the car. The result came out great and the service was timely. Friendliness: Everyone at the dealership did what they were suppose to, no slip-ups. Overall experience: This was the first time that buying a car was not a trying and nerve racking experience. The salesman, Mike Parker, was professional and a pleasure to work with. Price: the price was fair for the new purchase and the trade-in. More

We loved working with Paul at BMW of Alexandria - he made it such an enjoyable experience to buy our new BMW. We looked at a range of other cars, but no other dealership was so easy to work with. No weird it such an enjoyable experience to buy our new BMW. We looked at a range of other cars, but no other dealership was so easy to work with. No weird "I'll have to talk to my manager" stunts when we talked price, just honest and easy to get the car we wanted. And he even advised us to go with the cheaper option! More