
BMW of Alexandria
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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This dealership charged me additional $400 in titles fee AFTER THE FINAL PRICE WAS AGREED IN WRITTING. Was able to get through general manager Greg Pugh ( which was really nice of him to find time for me ) AFTER THE FINAL PRICE WAS AGREED IN WRITTING. Was able to get through general manager Greg Pugh ( which was really nice of him to find time for me ) but his answer was the same- regardless of what you have agreed with your sales rep Tu Huynh you still need to pay these $400. Also the car was far from description " very good condition " i understand its used car and cannot be perfect but following facts made clear for me what kind of people they are: 1. on a test drive i notice that wheels were off balance and steering wheel was shaking violently. i had 850 miles ride back home and i asked them to rebalance the wheels. after 1 hours wait time they finally agreed to re-balance but what they did instead is just swap front wheels with rear wheels. no balancing was done to the tires. 2. the pictures of the interior where made in the way to hide tear on the leather seat and to hide dash panel bubbles. 3. passenger side power mirror was not working. i specifically asked during numerous phone conversation if all electronics are working and the answer was yes.. it's hard to believe they did not notice broken mirror. My personal opinion these people are dishonest and i would strongly recommend to check the car in person before leaving any deposit. More
Good experience the salesman did a great job. We were disappointed in the trade in price offer on our 2004 Acura TL. Much lower than Kelly or Edmunds trade in Value, Carmax had our car with 20,000 more disappointed in the trade in price offer on our 2004 Acura TL. Much lower than Kelly or Edmunds trade in Value, Carmax had our car with 20,000 more in mileage retail for $14,900. More
Paul hustled to show us 5 cars after we walked in, although he already had customers. He made everything quick and efficient. He was a good negotiator but gave us a good deal. although he already had customers. He made everything quick and efficient. He was a good negotiator but gave us a good deal. More
Paul was great and incredibly helpful. I actually purchased the vehicle while I was still overseas and Paul took care of all the paperwork which involved Fedexing documents back and forth. Before tha purchased the vehicle while I was still overseas and Paul took care of all the paperwork which involved Fedexing documents back and forth. Before that I had only met him once. Therefore, if I can buy a vehicle from 7000 miles away without any problems, it just shows how flexible, and trustworthy Paul and BMW Alexandria is. More
We walked in not sure what we wanted but Paul took the time to walk us through our options. We were able to negotiate a nice deal on a barely used 2009 135i. Overall the experience with Paul during the time to walk us through our options. We were able to negotiate a nice deal on a barely used 2009 135i. Overall the experience with Paul during the sale was great. We did have to come back to pick up the car and, as discussed, brought a personal check. The finance representative would not accept this since he wanted a bank check- after a discussion about our options, this individual did not seem willing to help us in taking the car home. On our way out, I spoke with Paul, who was able to work out a solution until we could get to the bank the next day. Again, Paul was great. We definitely recommend working with Paul- the team in the finance department, not so much. More
I came to BMW of Alexandria "just looking" and ended up walking out with a brand new 3 series thanks to the service I received from Paul and his team. The negotiations required some back and forth ended up walking out with a brand new 3 series thanks to the service I received from Paul and his team. The negotiations required some back and forth, but ultimately I was happy with the price I was offered for my trade-in as well as my new car. The team was completely professional, and the experience was good otherwise I'd still be driving my Honda. Thanks, Paul and BMW of Alexandria! More
It was a joy dealing with Paul Blakeman as my sales associate. Having purchased a pre-owned car for the first time, I was a bit paranoid about the whole experience and had too many questions and reques associate. Having purchased a pre-owned car for the first time, I was a bit paranoid about the whole experience and had too many questions and requests. But, Paul was very patient in addressing all my questions and concerns. He was never pushy and I would definitely rate this as one of my most pleasant car buying experience. I highly recommend Paul as 'your car guy'. More
Everyone that I dealt with at BMW Alexandria was very helpful and friendly especially Paul Blakeman. With his experince and product knowledge, you just couldn't ask for a better salesman. Kudos to Paul a helpful and friendly especially Paul Blakeman. With his experince and product knowledge, you just couldn't ask for a better salesman. Kudos to Paul and his colleagues and associates. Cheers Frank More
In a nutshell, I am so glad I traveled more than 50 miles to meet Paul Blakeman for the purchase of my car, one I had identified on the Dealer's website. Without reservation I recommend him as "Your Car Guy to meet Paul Blakeman for the purchase of my car, one I had identified on the Dealer's website. Without reservation I recommend him as "Your Car Guy." He was sensitive to the distance I had traveled in search of a used car; however, throughout the process Paul worked with me as if I were a special new car buyer - never pushy; always considerate. He was genuinely excited about the car and patiently answered all of my questions. I was quite impressed by his knowledge about options for working the best buying arrangement I was looking for. His attention and follow-up to detail in preparing my car for delivery was extraordinary. Without question, Paul gave me the most pleasant car buying experience I have ever had. More
Paul Blakeman of BMW of Alexandria quickly distinguished himself as an energetic, knowledgeable, and true professional. He created a very comfortable setting throughout the process of determining my needs, himself as an energetic, knowledgeable, and true professional. He created a very comfortable setting throughout the process of determining my needs, weighing out our options, and ultimately making an informed decision. He has all the qualities of a great advisor: genuineness, competence, and integrity. Paul provided the best options for me – from the customer’s perspective – and communicated his guidance in a very thoughtful, considerate, clear and straight-forward manner. An exceptional person to work with, I highly recommend Paul as ‘your car guy’. More